I
Indigo
Indigo: A cozy Ottawa haven for books, gifts, and discovery.
5
Retail Store
$$
Indigo: A cozy Ottawa haven for books, gifts, and discovery.
Indigo in Ottawa’s heart offers a broad selection of books plus gifts, plushes, candles, toys, candies, and teacher’s gifts. Reviewers praise friendly, attentive staff, comfortable seating, a kids’ play area away from the reading space, and occasional checkout on the second floor. The cozy, book-filled atmosphere, pleasant aromas, and thoughtful cross-selling create an inviting shopping experience, with helpful cashiers like Bill.
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Wide selection of books across genres, including bestsellers and niche titles.
Unique gifts like plush toys, candles, bags, and home goods for all occasions.
Comfortable seating and cozy spaces for browsing and reading in-store.
Dedicated play space for children, separate from quiet reading zones.
Notebooks, planners, and writing supplies for personal or gifting needs.
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Overall rating
K
Great variety of books and home goods! The staff are very nice and they are always very attentive and helpful. I always come here during my break, as I work in the mall. They have comfortable seating here so I can read peacefully, and they even have a kids play area, away from the reading center so kids can still have fun without unintentionally disrupting. I've bought hundreds of dollars worth of books and journals here. always will be a returning customer at this location !
Brianna Giff
I had the most lovely cashier yesterday, Bill, who honestly made the shopping experience so much fun. Bill ensured that I was charged correctly for all sale items, and engaged in meaningful conversation at checkout. Just wanted to recognize customer service agents who brighten others days! Thanks, Bill!
Alicia Huidobro
Indigo is our favourite store to buy books, plushes, candles, and teacher’s gifts. They have cool toys and candies that are not easily found anywhere. Staff is friendly and knowledgeable. Specifically in this branch, the cashier in the first floor is usually closed and you have to pay upstairs. Sometimes it’s also difficult to get help in the first floor, all staff is in usually in the second floor.
Mal
Nice location, lot of books, can add more place to sit. Miss the book stores nowadays, it is nice to hold, browse and read books. Buy them ofcourse. The store sells few dress items, bags, cups, notebooks and few other items. Cross selling.
Denys Savchenko
Indigo in Ottawa, Ontario, located right in the heart of the city, is truly a gem for book lovers. Every time I visit, I discover so many amazing books that I can’t wait to add to my collection. The prices are great, and the atmosphere is so inviting—it always smells wonderful inside. The staff is friendly and helpful, making the experience even better. There’s something about the cozy, book-filled atmosphere that sparks new thoughts and ideas, making you reflect on things you hadn’t considered before. The selection is excellent, with a wide range of books and products to choose from. It’s a place I always look forward to visiting, and I leave inspired every time!
