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Cheryl Dee Cabotajevia Google

about 1 month ago

The service was incredible. Provided excellent recommendations and were so quick and accomodating. The food was delicious. Beautifully plated and every bite was delcious. Our steaks were also cooked exactly how we wanted it. Highly recommend 😘

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Sheu JLvia Google

about 2 months ago

Overall the food was good, good portions. David, manager I believe, was amazing, gave us free shots. Only thing, is that we felt pressured to leave. Just received our desserts and they brought the bills and while putting our coats on, the waiter was standing behind us to clean the table.

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Joe Maxantvia Google

3 months ago

⭐⭐⭐⭐⭐ Sunday evening perfection — exceptional service that made the night unforgettable Last night, Sunday evening, we had supper at ETC Restaurant at Playground Casino in Kahnawake, and the experience was truly exceptional. About a week ago, we experienced an issue related to the return of our car. What stood out was management’s decision to handle the situation in a genuinely customer-centric way. As a gesture to make things right, we were invited back for dinner, and that decision set the stage for what became a remarkable evening. Before heading to the restaurant, we spent a little time enjoying the casino and had the pleasure of winning $600 together, which immediately added a positive and relaxed energy to the night — a great reminder of why Playground is such an enjoyable destination overall. From the moment we sat down at ETC, the evening felt refined and special. We began with a beautiful Chablis, followed by excellent entrées, including a bruschetta-style dish with perfectly prepared bread and cheese, paired with a beautifully marinated salad, as well as a fresh shrimp entrée. The main courses were outstanding: Wagyu beef and a 40-day aged ribeye, cooked to perfection and served with elegant greens. Dessert was just as impressive — a beautiful cheesecake and an elegant chocolate mousse, both carefully presented and delicious. What truly made the evening unforgettable, however, was the service, and in particular Freeman. Freeman was the person who truly made this night special. His attention, warmth, professionalism, and genuine care elevated the entire experience. He guided us through the menu, offered thoughtful recommendations, and ensured every detail was perfect throughout the evening. Thanks to him, and his personal touches added elegance and personality to the experience and that we would not have enjoyed without his care and initiative. This is exactly what exceptional service looks like. Freeman’s presence transformed a great dinner into a truly memorable experience, one that felt closer to Michelin-level service than a typical restaurant visit. A sincere thank-you to Freeman for his outstanding hospitality, and to the management team for their thoughtful, customer-focused approach and for creating the opportunity to turn a situation into such a positive experience. We will absolutely be back. Big thank you to the whole team!

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Terry Brodavia Google

3 months ago

Impeccable service by Tasso, Massimo & Michael! David, the manager, popped over to check on us, too! Now that's great customer service! Food was excellent...med-rare filet mignon cooked to perfection & that mille feuille potato was incredible...fries were also very good & a huge portion that we couldn't even finish! & the tiramisu dessert was such a creative presentation that we felt bad destroying it to eat it but it was absolutely devine!!!😋🥰❤️❤️ Thanks for a memorable & delicious dinner experience!! 🎶Great choice of music playing too, so we weren't bothered by casino noise. Wonderful experience & we'll definitely be back!!🥰🍾🥂

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Lisa Christine Hardingvia Google

4 months ago

We visited ETC on Halloween.The food was very good, cooked to perfection. The tomahawk steak was delicious, the mille feuille potato was so rich and creamy. And the dessert was so good, we had the Opera Coffee cake and the Carmelia. I definitely recommend.