Amber N
I had a 9 AM appointment to get waxed. I got there early because I had a coupon from the Murphy location to get a free complementary wax with another wax that I ordered. The only reason why I didn’t go to Murphy was because my wax person was no longer working there so I Thought let me just go to a closer location. When I got there, there was no greeting there Were two ladies at the front desk I’m assuming one was either a lead receptionist in another one that was in training or the person was a manager. I tried to tell what was going on. She was dismissive a little bit. I understood because she was on the phone but when she got off, she still didn’t acknowledge my Question. What made me leave was the fact that once they were done and both of them had no other people around them they still never acknowledged me and they talked about me as if I wasn’t there. I ended up leaving and just canceling saying I didn’t feel welcomed. I was dressed pretty comfortable clothes because it’s cold outside. I felt a little discriminated against because I am a person of color as well as I was dressed in casual attire. I will be going to Murphy or the Addison location going forward Until my wax passes are completed , then I’m just gonna find another company to get my services.
