EH
Express Hand Car Wash
Express Hand Car Wash: Quick, thorough cleans with attention to detail
2.6
Car Wash
$$
Express Hand Car Wash: Quick, thorough cleans with attention to detail
Express Hand Car Wash, located at 109 Ely Rd, Cardiff, specializes in exterior and interior car cleaning. Customer reviews praise friendly service and strong attention to detail, with cars often described as shiny and freshly smelling inside and out. Some reviews raise concerns about damage, pricing, and communication, reflecting mixed experiences. The facility is known for quick, attentive washes.
No photos available
Hand wash and dry of the car's exterior to remove dirt and grime.
Complete cleaning including vacuuming, wiping surfaces, and exterior wash.
Comprehensive detailing with waxing, interior deep clean, and odor removal.
Interior vacuuming to clean floors, seats, and trunk areas.
Assessment and discussion for any accidental damage during service.
Overall rating
Dave Ankin
Dafydd Reynlods
Rude and aggressive. Tried to charge me extra for having 7 seats all though it only had five and the car is a small car as it is. Won't be going again and recommend anyone else to go elsewhere.
D
BEWARE AND DO NOT USE. Poor attitude, I've used this place a few times but the owner must've changed. Disgusting behaviour from the staff. I walked in wanting a car wash and the interior cleaned and the guy screamed at me for wanting to come back later. Why would I wait when the interior is being cleaned as well. This is poor behaviour. I advise using a different car wash. I will be trying the rumney car wash instead. Horrible people and will never use again. Also, look at the reviews. This place isn't good anyways, the high ratings are from past customers. The new people here have ruined cars and the low recent ratings show. DO NOT BE TRICKED BY THE RATINGS. CLICK NEWEST reviews to see what I mean. Unprofessional place. Go somewhere else, you'll thank me. I live nearby and don't use this place. Tells a lot.
Anthony Owen
I’m writing to formally complain about the extremely poor service I received at your hand car wash. To begin with, I was asked to pay extra on the basis that my car was “very dirty.” While I accepted this at the time, it completely defeats the purpose of using a car wash if even a slightly dirty car results in additional charges—especially when the quality of the clean does not reflect the price paid. The overall standard of the wash was unacceptable. There were water run marks left all over the exterior of the car, and multiple visible stains were still present, including bird droppings that had clearly not been properly cleaned. On top of that, I noticed two new marks on the vehicle after the wash—one appears to be a scuff, and the other looks like a scratch. These were not present beforehand and are very concerning. The interior was equally disappointing. Dust was still clearly visible across the dashboard and around the gear stick area, to the point where I had to clean these areas again myself after leaving. This is basic cleaning that should not have been missed. Additionally, I have 3D plastic floor mats that only require a quick wipe down. Instead, they were simply jet-washed, left soaking wet, and put back into the car without being properly cleaned or dried. As a result, they still had visible mud marks on them. It was clear the work was rushed, likely due to the sunny weather and high demand, but that is no excuse for such a low standard of service. I paid for a professional clean and did not receive anything close to that. Overall, this was a very disappointing experience, and I will not be returning. I would appreciate it if you could address these issues and consider appropriate compensation for the poor service and damage caused. Regards
Abz G
Fast and easy. But not the best wash. It’s rather a quick version of hand wash. Could easily pick dirt even after all that jet spray and hand wash.
Derek Bateman
Always good friendly service. Haven't tried the inside and out service for a while but basic car wash very good.
