Expert guidance and a wide selection of high-end watches from brands like Rolex, Cartier, Omega, Tudor, and Breitling.
Curated collections from top designers, offering rings, necklaces, bracelets, and more for every occasion.
Professional repair and maintenance services to restore and care for your precious jewelry and timepieces.
One-on-one appointments with knowledgeable staff to help you find the perfect piece based on your style and needs.
Dedicated support to help locate and acquire specific, hard-to-find watches, building long-term customer relationships.
I recently purchased a watch from Fink’s Jewelers, and I cannot recommend Diane Chapman highly enough. From the moment I walked in, Diane made the entire experience seamless and enjoyable. What truly stood out was her ability to be a genuine listener. Rather than just making a sale, she took the time to understand exactly what I was looking for, asking thoughtful questions and offering expert guidance. Her commitment to superior customer service was evident at every turn. Diane is incredibly caring and attentive, ensuring that I felt comfortable and informed throughout the process. It is rare to find someone who balances professional expertise with such a warm, person-centered approach. If you are looking for a beautiful timepiece and want to work with someone who truly puts the customer first, go see Diane. Thank you for a wonderful experience! Thank you D!!!
Finks's jewelry has everything you could need from top notch jewelry and very nice watches. I went in for a watch and was helped by Patrick McGrath who was very knowledgeable of all the different watches they had and found me exactly what I was looking for. They have a terrific selection of watches Rolex AD, Cartier, Omega, Tudor, Breitling etc.... If you need a watch or a piece of jewelry ask for Patrick his service goes above and beyond.
Came in today to check out the location and had a few watches in mind to look at. One in particular a Grand Seiko Atera Valley. Gorgeous watch and couldn’t believe it but they had it in stock! Walked out with it and I’m so excited. Will continue to buy from them and build a relationship over the coming years! Walker was my SA and will definitely be back to work with him!
As a long time customer this new location is simply breathtaking. Their showcases are stocked with a wide selection from various high-end designers. I can't imagine leaving here without purchasing your intended piece of jewelry; I stopped in to drop off a repair item. Although you may have to wait, once engaged you will be well accommodated. Friendly staff. Recommend.
Fink’s Jewelers is great and Patrick M is a phenomenal person. I don’t want to say salesperson because “sales” has a negative connotation. He has walked me around, shown me different timepieces, but I’ve never felt pressured to buy. Everyone at Finks on Broad are very, very nice, but Patrick goes above and beyond. The watch pictured was something he helped me acquire. He was aware of how important it was to me, and called me the moment it came in. He looked for about a year. It hadn’t even been entered into their inventory it was that fresh in the doors. A lot of sentiment is tied to it. Thanks so much and I’ll see you soon! Chuck

Where timeless elegance meets exceptional service in Richmond.
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Fink's Jewelers in Richmond is a premier destination for luxury watches and fine jewelry, offering an exquisite selection from top brands like Rolex, Cartier, Omega, Tudor, and Breitling. With a 4.9/5 rating from nearly 2000 reviews, our expert staff, including specialists like Diane Chapman and Patrick McGrath, provides personalized, attentive service to help you find the perfect piece. From high-end timepieces to designer jewelry and repairs, we ensure a seamless, customer-focused experience in our stunning Short Pump location.
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