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Firestone Complete Auto Care
Firestone Complete Auto Care: Fast, friendly auto care for Jersey City drivers.
4.2
Auto Repair
$$
Firestone Complete Auto Care: Fast, friendly auto care for Jersey City drivers.
Firestone Complete Auto Care in Jersey City offers auto parts and repair services at 70 NJ-139. Customer reviews praise fast, friendly service and knowledgeable staff, with highlights on quick tire repairs, helpful recommendations such as a lifetime wheel alignment, and seven-day service. Visitors note attentive associates (Paris, Jim, Nick, Carlos) and a welcoming wait area, though one review raises concerns about oil choices and pricing ethics.
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Fix flats, patch tires, and install new tires with expert care and warranties.
Quick and reliable oil changes using quality oils to keep your engine running smoothly.
Precision alignments with lifetime warranty options for long-term value and safety.
Comprehensive checks and repairs for brakes, batteries, and other essential systems.
Fast service for urgent issues like nail-in-tire or other road hazards, often with minimal wait times.
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Overall rating
Sally
Lifesaver! These cold days have been brutal! So glad I was able to be seen quickly when I discovered a nail in my tire. The person working working inside the wait area was a rock star! That phone was ringing like crazy and he didn’t skip a beat! He was so great at handling calls and those of us in person. Not to mention he was so fun to talk to! Definitely made my morning less chaotic. Firestone for the win!
A C
I have been visiting them since a long time for oil change, tire change and other car maintenance. This is the 2nd time in a row that I had asked the associate to change the oil and use Pennzoil so that I could apply manufacture coupon. Even after assuring me, they used a cheaper oil and still charged me $100+ for cheaper oil. When I asked the associate the reason, he said its the same thing and doesn't matter. I seriously doubt their ethics and would try to avoid this place in future.
Juan Rodriguez
Great and friendly professional service from Nick and Carlos. These guys were great and took very good care of my vehicle. I definitely recommend them after helping with me with patching my tire. Can’t say the same for the manager. As overheard him talking trash about my vehicle upon arrival.
Colby McGarrity
Had a screw in my back tire, they said it would be 2 hours (they were very busy) and it wound up being maybe 20 minutes. When I was going to check out and pay, they said Merry Christmas, it's on us today! I was blown away. Awesome experience. Will be recommending anyone that needs work!
Jim Benedetto
Great service as always! Paris & Jim (Manager) are very personable and knowledgeable. They addressed my automotive problem in a timely manner and the cost was very reasonable. Paris advised me to get the “lifetime” wheel alignment which in the long run of my car will be worth the value. IMHO ask him about it and you will find the warranty is worth it with the road hazards in NJ. Firestone is the place to go for fast, 7 days a week service you can trust! Thank you Paris, Jim for the GREAT service! Sincerely, Jim
