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Firestone Complete Auto Care
Your trusted partner for expert auto repair and maintenance in Chesapeake.
4.6
Auto Repair
$$
Your trusted partner for expert auto repair and maintenance in Chesapeake.
Firestone Complete Auto Care in Chesapeake provides comprehensive automotive services, from routine maintenance to major repairs. Known for professional staff like Bryce and Kelsey, the shop offers efficient service with transparent communication, including online booking and progress updates. Customers appreciate the team's dedication, often staying past closing to ensure satisfaction. With a focus on quality work and customer care, this location has built a loyal clientele for tires, brakes, inspections, and more.
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Expert installation of high-quality brakes and rotors to ensure safe stopping power and vehicle performance.
Wide selection of Firestone and Bridgestone tires, including alignment and rotation services for optimal wear.
Comprehensive diagnostics to identify issues early, with clear communication from our professional technicians.
Fast and efficient services to keep your engine running smoothly and extend vehicle lifespan.
Convenient appointment booking through our website for quick service turnaround.
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Overall rating
James Frye
The service was quick and efficient.Bryce was very professional and made me feel welcome.He kept me posted on the progress of my car inspection.
Moses Rogers
I LOVE this Firestone location, from the staff, to their communication, to the pride they take in doing good work. They are my go-to for anything related to my vehicles. 5+ stars!! Not all locations are the same, but THIS location has been consistent in taking good care of my vehicle and standing by their service.
Valerie Thomas-Rhodes
I arrived one hour prior to closing and Kelsey and team was able to install four tires on my car and stayed longer than closing to make sure that i was happy. Great team, I look forward to making this my shop of choice.
Eldridge Stocks Sr.
First the agent Kelsey was very professional & I commend her getting my car serviced sooner than expected. After 2.5 sets of Firehawk AS I switched to the Potenza Sport AS. I didn't feel I was getting my moneys worth (31K out of 50K miles with 5/32" or better tread remaining except for one tire). Additionally I couldn't get a warranty credit do to the current sale. I don't feel that is "double dipping", it should be honoring your warranty regardless of a sale. I've moved on from Firestone. I'll see how well these Bridgestone perform before it is time to get tires on my wife's 2025 MDX. And for the cyber pundits tires were regularly aligned, rotated a & proper pressure maintained. ('04 TL 6MT)
Joseph Calhoun
Got my brakes and rotors replaced for a good price. I loved being able to book online, and the maintenance was done fast! Way faster than any work I've scheduled at other repair shops. Bryce called me during the work and let me know about some items he saw during the inspection. He was professional and straight forward, not pushy and I really appreciated the phone call. I highly recommend this location, and I know exactly where I'm going in the future when I need auto services.
