Russell Rutherford
Tree removal scheduled about 3 weeks in advance. I took time off of work for the scheduled appointment. I waited all day for them to show up or call. Finally got a call at 4:30 p.m. The lady was nice and apologized for the no call and no show, and rescheduled and offered a discount for the inconvenience. Tree was removed the next day as rescheduled. However, two other trees were banged up during the removal. 😕. (See pictures). I hope and pray that they will not die due to the damage. After speaking with Jessica about the issues, and speaking with their arborist, my issues and concerns were addressed. They made a price adjustment and are going to come back out and grind down the remaining stump. The arborist assured me that the damaged trees would be ok and would repair themselves. I felt much better after they reached out. 👍
