Mohamed El Neklawy
I’d avoid this clinic if i were you. Here is my experience, I called ahead for a very simple procedure, reattaching a veneer that fell off. I was clearly quoted $206 on the phone. Another clinic quoted me $260, so I chose this one based on that price. When I arrived, they asked for payment right away. Then mid-procedure, I was told I had to pay an extra $160 with no prior warning and nothing changed they will cement and cure it, i asked on the phone “that’s for the whole procedure” and the lady on the phone said yes. When I explained that their receptionist said the service was included, they denied it. I asked them to pull the call recording, they disappeared for about 10 minutes, then came back and refused to provide it. I do admit & acknowledge tho that the receptionist I talked to on the phone was very nice. However, at that point, I was put in a position where I had no choice but to pay. To be fair, the doctor was nice and did a good job. This issue is entirely with how the front desk handled pricing and communication of it.!I genuinely felt misled and taken advantage of, especially as a visitor to Seattle. Very disappointing experience.
