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Nefy Cotavia Google

about 1 month ago

Picked up my vehicle with a rear headrest missing. Management lied and claimed it was never there. Parts don’t just disappear. This shop returned my car incomplete and refused to take responsibility. Completely untrustworthy—avoid at all costs.

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Daniel Webervia Google

3 months ago

My car was hit Thursday night, a week before thanksgiving. Dropped it off Monday afternoon when I finished work, they had it back to me Wednesday afternoon, looking better than before I got hit. They even polished my headlights just cause, these guys are phenomenal! The work was excellent

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Nicholas Wintersvia Google

4 months ago

This is the 2nd time I’ve taken a vehicle here and both times were amazing. Customer service is amazing with keeping you informed every step of the way. Work turned out great!

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Elliot Zimmervia Google

6 months ago

Fix Auto City Center will be my go-to place in Bakersfield going forward! Someone ran into my vehicle, and I was able to get a same day quote online which made planning the repair as seamless as possible. They not only honored the quote when they reviewed the damage in person, but the quote was better than the two other quotes I obtained in Bakersfield, and they were very comfortable working directly with the counterparty for payments. From there, Fix Auto did an outstanding job of restoring my vehicle and did it in less time that they originally estimated (all while communicating with me). Perfect customer experience overall and I cannot recommend Fix Auto City Center highly enough!

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Vince Svia Google

over 1 year ago

I took my car in to get an estimate for the damages, Jackie helped me understand how the insurance process works and made me feel heard and comfortable with the work they provide. I brought my car in on a Monday and my car was ready for pick up by Friday a week earlier than anticipated! I was pleased to see my car restored like nothing ever happened!