Superior car washes with outstanding customer service in Richmond.
Flagstop Car Wash provides a clean and convenient car washing experience at its Brook Road location. Customer reviews highlight friendly and efficient staff, such as Zach Ellis and Jewel, who offer knowledgeable recommendations without being pushy. Services include car washes with specials and club memberships, along with amenities like vacuums and car rags. While most feedback is highly positive, the business focuses on delivering value and attentive service to keep vehicles looking their best.
8201 Brook Rd, Richmond, VA 23227, USA
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Full-service automated wash with options for different packages to remove dirt and grime effectively.
Comprehensive vacuuming and detailing services to keep the inside of your vehicle fresh and tidy.
Loyalty program offering points, discounts, and free washes for regular customers.
Tailored cleaning solutions, including rear wrap-around washes for vehicles with hitches or steps.
Personalized recommendations and support from knowledgeable staff to enhance your experience.
Overall rating
Tyrone Mitchell-Wms-Randall
The young man Zach Ellis is an absolute keeper for the business. Very positive, knowledgeable of the product, makes sound recommendations, and even showed me I had points toward a free wash today. Zach you are everything right about Flagstop Brook rd. Wanted feel like you are valued, definitely go experience the superior customer service from Zach
Lorne VanderDussen
Zach Ellis was friendly and helpful. After taking my Toyota Tundra through the wash the back of the truck was still dirty, they washed it again stating that because the truck has a trailer hitch step that they had turned off the rear wrap around wash. After the second wash the back was still not clean.
Curtis Lawhorn
Jewel was very nice and pleasant. I really appreciate everything she did. She gave me a towel and is very respectful. Excellent service 👍 I recommend everyone to come by and get some great service and treatment. Best service I ever had in 15 years. Best price available and the customer service is outstanding ❤️. I came back today and Jewel was the best. I just love her enthusiasm and positive attitude. I love this flag stop.
Patti Brusoski
Jewel was the attendant that checked me in at Flagstop last week. She was very personable and efficient. While she mentioned their specials and club membership, she didn't push and overdue! I really appreciate that. Flagstop is a great place to wash your car. It's very clean & convenient. I appreciate the vacuums and car rags they have available.
Dana Milkovich
Jewel was very pleasant and just the right amount of "pushy" on sales pitch! She had me sold but l just made a huge purchase. Maybe next time
