Flooring Outlet & More

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Rob Garneauvia Google

24 days ago

I went here with a floor sample and quote I got from another flooring store and asked if they had something similar for a better price. Farok said they had the same floor and would beat their price by 5%. I agreed and was told they had plenty in stock and I could come back in a couple of weeks when my flooring project was scheduled to order. So he wrote me a quote on the back of a business card which I later discovered was for less than a 5% discount. Still a better price so I returned to buy the floor. When I returned, I was told that "tax included" on the quote was a mistake and tax had to be added. When adding tax, the price was more than the other store quoted me. Next I was told they did some investigation and discovered that the store I got the original quote from had made a mistake and they wouldn't honor that price--nor would Flooring Outlet give me the floor for the quoted price. I returned to the original store and was able to buy the floor for the quoted price with no issue. So, it seems Farok is a little shady and dishonest in his communication and commitments.

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77via Google

about 1 month ago

Price is totally reasonable, and Farokh is really helpful and patience when communicating. The job has done nicely by their team. I would highly recommend to every one of my friend. I love my new flooring for my flower shop!

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Athena Hvia Google

6 months ago

Helpful & friendly staff. Lots of flooring options to choose from.

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Hien Truongvia Google

over 1 year ago

These guys are so nice to work. This store has alot of different floor selections. Usually you buy today and pickup on the next one or two days.

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Tatiana Hvia Google

over 2 years ago

I can't say enough about how great my experience with Flooring Outlet & More was! I live in a neighboring state, and at 7.5 months pregnant I found that the flooring option we had spent so long picking and arranging through another source had fallen through. Retailers I called all around the country told me it was impossible to get the floor before my baby came because it was on backorder from the manufacturer, so I was losing hope... When I finally somehow found Floorimg Outlet & More online and called Farrokh (Farok?), he told me he would see what he could do for me. Within an hour he had figured out a creative solution to source our floor, within a day or two we had it ordered, and within a couple weeks I had it in hand. The price for the flooring was great, he arranged transport to a pickup location near me free of charge, and the product (GemCore Opal - Wheat LVP) turned out perfect. His honesty, resourcefulness, and kindness were above and beyond, and it was such a miracle to have a floor before my baby came. Thank you, again, for the amazing customer service! 🥰