Simon Leung
Flow is the way to go. While undergoing some renovations in my newly acquired century home, I have needed the services of plumbers a few times. I have learned that some plumbers are there to drain you of your money; some plumbers charge a lot more than others because they are a big company with big overhead; there are plumbers who will do 'this' but not 'that'; the are plumbers that seek to soak you; and then there are the ones whom we hope to be the 'good ones' who explain what they do, charge you a fair price and become your trusted trade. Flow appears to fall under the last group. Admittedly, the job was a very small one of attaching a line off the hot water to supply the furnace humidifier. Nonetheless, I felt very comfortable with my plumber and hope that they will be my go-to from now on. My one suggestion for my scenario is that the furnace humidifier filter have been checked before we let the water run, as apparently (I didn't see it but my contractor said it was the following day) my filter was well past it's end of life and the water ended up overflowing the system. Once I replaced the filter it all worked as expected. The filter may not be in scope of the plumber's work but since it is connected, I thought they may know something about it and could point it out as something to check. Happy to supprt a local, independent business. Happy to use them again and recommend to my neighbours.
