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Megan Kerbervia Google

7 months ago

Submitted a service request and got a call 30min later to set up a time, same day. Our hot water was out and it turned out we needed a new one installed. Super friendly and knowledgeable crew. Happy with our experience.

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Jordan Millikanvia Google

about 6 years ago

One of the best contractor experiences I've ever had. I worked extensively with David and the Freedom crew in my aging Minneapolis home. It was a great experience and I will wholeheartedly recommend them to anyone. David evaluated our home and our needs and actually concluded that we needed LESS than I asked for! He emphasized the need for whole-home comfort and not just slapping in a high-efficiency furnace and calling it done. He coordinated with my insulation company to tackle the whole project. He spent a ton of time on the phone with me - well beyond what could be reasonably expected. He and his crew were extremely courteous, timely, and CLEAN. David ensured that our home was just as nice when they left - a true feat that I have never experienced with any company before Freedom. I felt no qualms about David and his crew working in the home with my wife and child when I wasn't present - my wife had great respect for the crew and was extremely impressed with how diligently they took care of our home. David and his teams showed up when they said they would and completed the work on (or ahead of) schedule. The system is working flawlessly and keeps our home comfortable, even in the bitter cold. I had 4 companies visit my home before choosing David and Freedom. Now I'll never have to go through that hassle again - I'll always pick Freedom. I recommend you do the same.

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Cindy Rae Dainsbergvia Google

over 6 years ago

Six years ago, after much research I bought a furnace and air conditioner through David at Freedom. His caring style and attention to detail was outdone by his integrity. This week I returned to Freedom when a competitor said I had gas leaks, failing parts etc. during an annual furnace check. Not only did I NOT have gas leaks, Freedom (John and Ado) found and fixed a potential safety hazard created by a contractor. The competitor was trying a fear tactic, didn’t consider other key issues and never suggested that issue (if it existed) might be covered by warranty). I have continually been impressed with the exceptional quality of caring, professional service from Freedom. THEY follow up on every service request and care deeply. It is a refreshing and essential difference from any other service providers I’ve seen in many years. Freedom you make me believe in family run businesses. You have heart and talent. Thank you.

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Jolene Harrelsonvia Google

over 6 years ago

I recently had various work done at my rental property in St. Paul and want to give a shout out the great contractors I found and how easy they were to work with! I was so pleased with the service I received from Freedom! Here's why I'd recommend them and how they're different from others: The City of St. Paul does annual safety inspections and said that my dryer vent was not up to the latest codes (that they had updated but not notified anyone of) and they claimed needed to be replaced. I tried to source this work from several companies but they weren't able to come out on my timeline or didn't have the specific licensed HVAC technician that they city required to do the work with a permit. In my calling around, I was able to get in touch with Freedom and spoke with Amy on the phone who was so friendly and easy to work with in getting everything I needed set up and closed out at the end of the job. I felt they were trustworthy and thorough and I would use them again and recommend them to others!

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Perri Carlsonvia Google

over 7 years ago

Would very much recommend freedom. My new furnace was installed less than one week from my initial phone call. Everyone was very friendly and professional, and fantastic with all of my dogs! Their pricing is MUCH better than all the other estimates I got. The owner, David, is great! I will always use them for any needed services in the future.