T

Taylor Brooksvia Google

3 months ago

EDIT: My response to the owner's response: 1. Yes, how I asked the question could be interpreted as confrontational, but it came from a place of bafflement. $300 just to show up. Seems you are the one who thinks highly of yourself. 2. I didn't contact you from my personal phone number, but if you had listened to the voicemail I left, I did provide my personal number for you to reach back out. (Which never happened) 3. For someone who "doesn't want to pick fights", your tone in your response is pretty inviting of one. Seriously a bad look, especially from the owner. 4. I did shop around and not only paid 1/5 of your dispatch fee, but was given advice and guidance on how to repair the issue myself, which I did. 5. Its clear you're not confident in your pricing structure if your ego is so badly rattled by questioning it. Really glad I dodged your bullet of a company. This is not a review about the quality of their work as I cannot speak to that. So skip the read if that's what you're looking for. Wanted to give these guys a shot after all of the glowing reviews they have, but unfortunately their dispatch rate is far too high, ~$280. $85 to send someone out (which is pretty standard) but also an additional and required $195 for 1 hour of labor. Labor for what? Nothing in the email I received detailed or described what they would be doing in this mandatory hour. I replied to the email they sent to me explaining thier rates and asked if I was reading that correctly, "So you guys charge $280 just to show up?", which I never received a response for, nor did I get a call back from a voicemail I left with them describing the problem I was having. Maybe my job was too small fry for them (our doorbell chime is buzzing and going off on its own), which I can understand, but man... a little communication goes a long way.

G

Gabe Stummevia Google

3 months ago

KC and the team at Nordeast Electric were great to work with. We needed work completed on a complex commercial project and I couldn’t be happier with the end result. High quality work, great communication & fair pricing. Thank you! Gabe Stumme Proof Builders Co

K

Kevin Hagstromvia Google

4 months ago

I needed to upgrade the wiring and breakers from the panel in my garage to the cooktop in my kitchen. Modern cooktops require more amperage than older models. Nordeast Electric team won my business on price and reputation. Jake and his apprentice methodically and diligently completed the work with minimal cuts to the interior house. They cleaned up and ensured everything worked as expected. One bonus of working with Nordeast is the trip charge for the initial estimate gets rolled into the final bill. I found this to be a differentiator among the several electricians who responded to my RFP and charged a fee for an estimate.

B

Brad Jacobsonvia Google

5 months ago

I had some relatively minor work to be done with some switches and receptacles. Nordeast electric came out promptly and did a fantastic job, and the prices they charged were very reasonable. I would highly recommend them to anyone.

J

Jordan Grahamvia Google

5 months ago

Awesome experience from start to finish. Scheduling was quick and painless. Jake was the electrician and he walked me through everything clearly and quickly. Did a great job and cleaned up everything as well. Will definitely use Nordeast again 🤘