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Lauren Danielsonvia Google

4 months ago

I LOVE this place! I’ve always taken my cars to my family’s shop, but when they sold it, I started trying other places. I finally found a place I liked, but management changed and I was back to square one. I’ve bounced around a bit until I found a place that feels like home. They are kind, honest, and so friendly just like their name states. Bonus: My son likes their waiting room and I don’t mind it either. It’s quiet and has comfy chairs and great AC.

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Sasha Pvia Google

4 months ago

I have been here a couple times and the service is always fantastic. Today I was attempting to get an interior trim piece replaced on my own in our truck. It was relatively simple, but I was stumped. I called and Alan told me to bring it over. He was so incredibly friendly and was able to enlist Mikey to help me finish the project. It didn’t take long at all, and I will continue to recommend them for any auto help. Great people, great service.

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Austin Reckardvia Google

4 months ago

I have been a long time customer of Friendly Auto Centers, from the days before the new owner to now. I had an amazing experience with the new owner that really just gave me a lot of faith, and felt the experience needed to be shared. First, I have never once felt that I paid for something that I did not need to. These guys are great at explaining the issues, and walking you through why that's important for your vehicle, which I appreciate. Second, the communication really is top notch. I'm clearly shown the issues on my vehicle, the reasonable recommendations and solutions, and talked through everything. Not to mention scheduling, customer drop-off, and u-haul services have all been attended to with precision and timeliness. Third, the character of this company really feel like people who are looking out for your best interests. I know many people have bad experiences with mechanics who hold their knowledge over other people, and talk to car owners like they're stupid. That is not these people. They're down to earth, kind, and do a great job. I take my vehicle here anytime I need a friend in the mechanic world, and regret every time I can't bring the vehicle to them.

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Laurievia Google

6 months ago

We had an excellent experience at Friendly Auto Center while renting a U-Haul trailer on August 20th to help my elderly mom move her belongings from Mesa to Denver. Chris, the new owner, Eric and Alan truly went above and beyond to ensure we were prepared for the trip. We had mentioned a diagnostic review for my mom's Subaru Outback, but unfortunately, they missed a burned-out headlight. Chris immediately offered to replace it on the spot, showcasing remarkable dedication to customer service. I initially thought he was just a new employee because he was still getting familiar with their systems, but his proactive approach was impressive! While we waited in the A/C lounge, the team pointed out that the car was overdue for an oil change and recommended replacing a dirty air filter, which they kindly showed us. I also asked them to run their own diagnostic review, which thankfully didn’t reveal any other issues. It was 117 degrees in Mesa when we drove off with our Subaru and U-Haul trailer to pack up Mom’s apartment, only to find that the A/C was cycling on and off. I called Friendly Automotive to see if we could swap the trailer for a U-Haul truck, and it was a seamless transaction. I am very grateful for their attentiveness and the generous discount for retired Army veterans. I wouldn't hesitate to take any of my cars for repair or rent from U-Haul at Friendly Auto Center again. They are genuinely friendly, provide outstanding customer service, and are completely trustworthy. I highly recommend Friendly Auto Center for their exceptional service and attention to detail. Thank you, Chris and the team, for making this stressful time so much easier!

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Howard Woodcockvia Google

6 months ago

I was referred to Friendly Auto Center by my sister, and I’m so glad I went. From the very first phone call, the owner was incredibly helpful and honest. He personally answered the phone, patiently answered all my questions, and encouraged me to bring in my car for a diagnostic. I originally thought I needed a new alternator, but after the diagnostic test, it turned out I only needed a new battery. I could have gone to an auto parts store and installed it myself, but the level of customer service I received here was outstanding. Because of that, I decided to purchase the battery directly from them. I truly appreciate the honesty and professionalism from both the owner and staff. I highly recommend Friendly Auto Center to anyone looking for trustworthy and reliable service. Give them a try—you’ll see the difference for yourself!