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Geek Squad
Geek Squad: Honolulu tech pros delivering expert help, one device at a time.
3.5
Business
$$
Geek Squad: Honolulu tech pros delivering expert help, one device at a time.
Geek Squad at 478 Alakawa St in Honolulu, HI is a tech support and repair point. Reviews praise professional, clear communication - notably Chris, who took time to get a Sonos system working before leaving. Some feedback mentions repairs' outcomes and delays. The location is a visible Honolulu tech resource with mixed experiences.
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Comprehensive hardware and software repair services for desktops and laptops, including screen replacements and component fixes.
Professional troubleshooting and diagnostics for various electronic devices to identify issues and recommend solutions.
In-person and remote tech support for device setup, software installation, and performance optimization.
Trade-in services for electronics, offering value for old devices with expert assessment.
On-site tech support and repair services at your home or office for convenience and personalized assistance.
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Overall rating
Carol Fukuoka
I had the best customer service today chatting on the phone with with a employee name Hulio . He was extremely helpful , knowledgeable , patient answered all my question. If I could give him a higher rating I definitely would... This is for the Honolulu best buy
jef jet
Went in about a month and a half ago and it’s doing the same problem. Charged 100 bucks for a fix that lasted less than 40 days
David Pirog
CHRIS CAME OUT AND HE WAS VERY PROFESIONAL AND HE WAS A VERY GOOD COMMUNICATOR. TOOK HIS TIME TO MAKE SURE MY SONOS WORK BEFORE LEAVING . I WAS VERY HAPPY WITH THE SERVICE. I HIGHLY RECOMMEND HIM. CHRIS FROM BEST BUY HONOLULU. HE CAME OUT TO MY PLACE IN HAWAII KAI --
Dain Ro
I bought a laptop here and got repaired here and while that repairing I got permanent damage on the device due to an employee's mistake, and now you telling me leave the device for two weeks for change the front panel or do not expect any compensation? What if I should use my laptop for everyday. Ok I was stupid to visit here. The most irresponsible and unfriendly employees I've ever visited. They are not responsible for any employee's mistakes. Why did I pay? such a unpleasant experience.
james delmonte
I TRIED TO REACH THE GEEK SQUAD AT BEST BUY... I got a round by the voice mail operator.. I will call elsewhere They were Very unhelpful. Jim Delmonte, esq. Honolulu
Check Mate
Microsoft has now switched to online and no longer provides In person live support so just be ready to be extremely frustrated when your computer freezes and there is no to get help other than buying a new device. switching to apple but buying it from the apple store not best buy and their warranty scams.
