Comprehensive hardware and software repair services for desktops and laptops, including screen replacements and component fixes.
Professional troubleshooting and diagnostics for various electronic devices to identify issues and recommend solutions.
In-person and remote tech support for device setup, software installation, and performance optimization.
Trade-in services for electronics, offering value for old devices with expert assessment.
On-site tech support and repair services at your home or office for convenience and personalized assistance.
Went in about a month and a half ago and it’s doing the same problem. Charged 100 bucks for a fix that lasted less than 40 days
CHRIS CAME OUT AND HE WAS VERY PROFESIONAL AND HE WAS A VERY GOOD COMMUNICATOR. TOOK HIS TIME TO MAKE SURE MY SONOS WORK BEFORE LEAVING . I WAS VERY HAPPY WITH THE SERVICE. I HIGHLY RECOMMEND HIM. CHRIS FROM BEST BUY HONOLULU. HE CAME OUT TO MY PLACE IN HAWAII KAI --
I bought a laptop here and got repaired here and while that repairing I got permanent damage on the device due to an employee's mistake, and now you telling me leave the device for two weeks for change the front panel or do not expect any compensation? What if I should use my laptop for everyday. Ok I was stupid to visit here. The most irresponsible and unfriendly employees I've ever visited. They are not responsible for any employee's mistakes. Why did I pay? such a unpleasant experience.
The level of uncertainty on a item i placed 2 WEEKS AGO from your staff is very unprofessional. Why is it that different employees tell me different dates on when my order will arrive, and when I arrive on said dates its not there. I've been to the store too many times just for me to waste my time and have a different employee tell me on the estimated date. At this point I've been robbed from my money and demand that Best Buy delivers on my order real soon or a FULL refund of money. I have managers telling me on dates it should arrive, and yet nothing. At this point I have been robbed of my money and continue to be lied too. I won't stand for such incompetence. There needs to be justice
They're pretty good at their job. They know what they're talking about. The trade in values are not the best but if you're really desperate then I guess it's fine.

Your trusted tech support and repair experts in Honolulu.
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Geek Squad at Best Buy Honolulu provides professional computer, laptop, and electronics repair services, along with tech support, diagnostics, and trade-in options. Our team of certified technicians is dedicated to solving your tech issues efficiently, whether it's hardware repairs, software troubleshooting, or device setup. Located at 478 Alakawa St, we serve the Honolulu community with reliable solutions for all your electronic needs, backed by the expertise of Best Buy.
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