GB
Geeks Brisbane
Your trusted tech experts in Brisbane—fast, reliable IT solutions for home and business.
4.2(5 reviews)
it-services
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Your trusted tech experts in Brisbane—fast, reliable IT solutions for home and business.
Geeks Brisbane is a professional IT service provider based in Brisbane City, offering expert tech support, computer repairs, and IT consulting for both individuals and businesses. With a 4.2/5 Google rating, we pride ourselves on quick, reliable solutions, from fixing Outlook issues to thorough PC cleaning and repairs. Our team, including skilled technicians like Harry, ensures clear communication and quality service, making us a go-to choice for tech needs in the community.
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Comprehensive diagnostics and fixes for hardware and software issues, including PC troubleshooting and system restoration.
On-site and remote assistance for tech problems, such as email setup, software errors, and device connectivity.
Thorough cleaning services for computer components, including GPU and internal parts, to improve performance and longevity.
Expert advice and solutions for IT needs, tailored to both home users and small businesses in Brisbane.
Assistance with restoring lost or corrupted files, including email contacts and system backups.
Really great, professional, quick. Did not have any issues in calling or communication. Gave good options to my problems. Worth every dollar.
Harry from Geeks Brisbane helped me resolve an Outlook problem yesterday. I can usually fix most things myself, but this problem stumped me. Harry knew what it was straight away, explained to my why it had happened and resolved it quickly. Amazing!!! Harry, I look forward to working with you in the future. Thank you
Another rep from a different company had already tried to connect my device and left me unable to use the computer. Brisbane Geek came and fixed perfectly in not time conducting checks of every aspect before leaving. I am so grateful, strongly recommend and will be a loyal customer in future. Thanks so much.
Attendee was very good and fixed, explained many Q's and Got us going; except was unable to find/locate/from nowhere as not Backed/Restored ALL my old names within Address Book on Thunderbird - Anyway given my age etc almost ALL personal contacts listed have gone to their maker. Thank you for getting me back online with emails etc.
I am writing to formally express my dissatisfaction with the service I received from your shop. I recently entrusted my PC to your team for both a repair and a cleaning service. However, upon receiving it back, I was extremely disappointed to find that the issues were not resolved and the cleaning was not done properly. As per my request, I expected a thorough cleaning of all components, with a special focus on my GPU. However, my PC remains in the same dusty condition as when it was picked up, particularly inside the GPU, which still has visible dust accumulation. Additionally, the issue for which I originally brought in the PC has not been resolved. I have attached images to clearly show the condition of my system upon its return. Given the nature of the service, I expected a professional and thorough cleaning, including disassembly where necessary, to ensure all components were properly maintained. Unfortunately, this was not done, and I feel that the service provided did not meet the standard expected from a professional repair shop. I request an immediate resolution to this matter. Specifically, I would like a proper cleaning of my PC, ensuring that all components, including the GPU, are fully cleaned, as initially agreed. It seems that the shop is unable to deliver the service as promised. I have not asked them for refund which is $300 because I am disgusted with what they have done.
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