Glen Ivy Hot Springs

I would have loved to leave a good review for this facility but I wasnt even able to talk to someone there. I called early and went through an overly long phone tree, waited on hold and then requested the call back service. I waited 2 hours and then sent an email to their customer service requesting someone to call back. I kept getting messages from a concierge there saying they had a high volume of calls, ok…. I waited all day. It is now 5:50pm, they are closed and I received no call back, no assistance at all. I wanted to schedule over $1000 of service there and was very excited to celebrate at this spa. Now I am disheartened that I couldnt even talk to someone to ask literally a few questions about services that were a bit ambiguous online. Im really disappointed. I can understand being busy but not to never receive a call at all or any follow up email from the so called concierge after we went back and forth. Do better. Why would anyone want to waste their time or money when they cant even ask a question.

Technically, I can't speak for any of the services or rooms since I only went for the pools and baths, but this place was really worth the trip. It's 75 per person during the week, 95 for Saturdays and 85 for Sundays. There's more charges for other services like the spa services and massages. Food and drink are, of course, extra charges, as well. We really got our money's worth, though, and we were there from 10am to almost 4pm trying out and relaxing in all the baths and pools around the site. There was a clay bath, a mineral bath, lap pool, several normal pools, a saline bath, a Roman bath, a vista pool, a cold plunge and hot plunge combo, and a nice lounge pool where you could lay on floaters and just chill out. You could rent robes for something like 30 bucks, or you could just use a towel for free, and they had an abundance of towels everywhere. The pools were all perfectly controlled, and it was such a nice day out that I never felt uncomfortable in just my bathing suit. For lunch, we grabbed some food at the Ivy Kitchen - we shared the nachos, the burger, the pizza, and the taco trio. Surprisingly, it was the nachos that was the best part of the ensemble, but it was a nice amount of food to share between three people. Overall, it was a very pleasant experience, and I would totally come back with friends or more of my family! (I would've added more photos of the resort itself, but it didn't feel right to snap photos where there were people in their bathing suits)

Had an amazing time! Went on Jan 2nd, which is probably one of their less busy days, but even then felt pretty crowded already so I can't imagine during their busy season. Make sure to bring your own robe and slippers. Towels are complimentary. No need to bring your own locks either; plenty of lockers. Very clean facilities. Great water pressure in their showers. Club mud was great! Glad it's included in basic admission.

First time going to Glen IVY with my wife. At first I was a bit skeptical as I was not sure how clean the location might be. But after going there I was very impressed. It was very clean and organized. The staff were super helpful and the pools were clean. The restrooms, showers and towels were also very clean. My wife tried the facial package, she was not impressed with her package, but the rest of the activities that we had booked were fun. We tried the Grotto and also the mud pool. Overall it was a fun and relaxing location and in my opinion you need the whole day there. It’s a perfect location to surprise your loved one and relax especially on a beautiful day. Highly recommend them.

Staff was nice and helpful. The place was clean and well stocked. Staff was always seen refilling water, throwing away old towels, etc. The spas, saunas, and pools were a great way to de-stress after a long week of work. We used the 2 for $120 deal for a friend and I. Excellent experience overall. We're planning on coming back here again, totally worth the money. Also Food was also excellent. We had the calamari, flatbread was cooked perfectly 👌, and the lobster bisque soup was great.