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Gold's Gym Willow Lawn
A 24-hour fitness destination offering diverse equipment, classes, and amenities in Richmond.
2.6
Gym
$$$
A 24-hour fitness destination offering diverse equipment, classes, and amenities in Richmond.
Gold's Gym Willow Lawn provides a comprehensive fitness experience with 24-hour access, a wide range of equipment including free weights and machine circuits, and complimentary fitness classes. The facility features amenities such as a sauna and tanning services. Reviews highlight friendly front desk staff like Tiffany and Chris, timely equipment maintenance, and spacious areas for free weights. Some feedback notes challenges with machine circuit crowding and membership pricing considerations. Located at 1601 Willow Lawn Dr, it serves as a local fitness hub for varied workout preferences.
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Round-the-clock access to our facility with extensive free weights, machines, and cardio equipment for flexible workout schedules.
Free classes led by expert instructors, including cardio, strength training, and specialty workouts for all fitness levels.
Relaxation amenities including saunas and tanning beds to complement your fitness routine and enhance recovery.
One-on-one coaching and guidance to help beginners and advanced members achieve their fitness goals effectively.
Childcare services during select hours, allowing parents to focus on their workouts while kids are supervised.
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Overall rating
Leslie Ramirez
I’m not from the area, but I’m in town and decided to stop by this Gold’s Gym location. The overall environment and facility are nice, but my experience in the women’s locker room was extremely uncomfortable. When I entered the sauna, there was a woman sitting inside wearing only underwear and a bra. I immediately walked out because it felt inappropriate and disrespectful in a shared space. I also felt bad for the other women who had to deal with the same situation. This is something the gym should be enforcing or clearly addressing, because a locker room sauna should be a comfortable and respectful environment for everyone. Unfortunately, this experience completely took away from an otherwise decent facility.
Nina
I go here for the sauna, tanning, and cheap rate. The gym part is awful. The machine circuit is always overcrowded so it's hard to go through my routine (even switching it up). Many times the machines are taken by people who are just sitting on them reading their phones. I realize they may be resting between sets, but proper etiquette is to get off during a lengthy rest phase so someone else can slip in a set. No employees are walking the floor to help reduce this kind of thing. (Edit: I upgraded this to 3 stars because it's still a good value for about a dollar a day. If you use free weights it's great -- plenty of equipment and room. Classes are also free. However, for a newbie like me who wants to use the machine circuit it's so busy I can't get a full workout in. I wish they would provide some free training with free weights so I could switch.)
Gabriel G
I'll start with the bad. It's way too expensive. If you want to bring a guest just forget it because depending on your plan its $20. The 24hrs is cool, lots of equipment and variety, its actually pretty spacious minus some of the machine areas being a little crammed but no biggie. Honestly I love this gym, I came from crunch because I wanted a 24hr gym and more equipment, but since then rates have gone up twice, and I wouldn't be surprised at all if they went up again. It's just too expensive to justify at this point. I'll most likely be going back to crunch soon. Hopefully they can work with us on either the rates or other benefits like free guests again.
robi Kollendar
I don’t usually write reviews. But I felt it was time to write one for Gold’s. I have been a member of this gym for several years. They have really improved a lot over the last few months. The front desk operates very nicely and although I miss Kierra at the front desk, I am absolutely enjoying chatting with Tiffany. She is proactive about being kind to people and making sure people feel welcome.. I also really appreciate my conversations when I come in with Chris. He’s such a pleasant guy! The other thing is….that the equipment seems to be fixed in a timely manner. I mentioned something to the maintenance guy who fixes the equipment a few weeks ago and the next time I hopped on it, it was working great. I know that GYM’s often get bad reviews, but I have to say Gold’s is really doing good job especially in there personnel area!
Karl Green
I have always loved this gym, but that feeling has faded. I only take the fitness classes. The instructors are incredible and provide a wonderful service. Recently the gym has eliminated most of the kids club hours. They were not transparent about this leaving members as well as instructors in the dark. My favorite instructor has two children and now can only teach on Monday. Classes have become much more limited as fees have increased. It's totally fine to be a lifting and machine gym, but be honest. Let the members know. I used to tell all my friends how great Gold's at Willow Lawn was, now, just the opposite. I will be cancelling my membership soon. It was wonderful while it lasted. Stop being so disrespectful especially to your instructors, you do not deserve them.
