True Reviews
I am incredibly disappointed to see how much this location has gone downhill. I used to go out of my way to come here because it was easily the best wash in the area, but I will be avoiding it like the plague from now on. The difference in leadership is glaring. When Dino was the manager, there was a sense of pride in the work and the employees demonstrated it through their service. Under the new manager, Sysco, the culture has shifted. It seems like it’s all about the staff having fun and joking around rather than actually taking care of the customer. During my visit today, the lack of professionalism was on full display: • Favoritism: While I was vacuuming, I watched employees turn away paying customers while simultaneously allowing their friends to go through for car washes. • Poor Attitude: I witnessed another customer speak up about a concern; the employee's response was so dismissive and disrespectful that the customer drove off visibly angry. It is this specific "don't care" attitude among the staff that is ruining this location’s reputation. I truly hope upper management steps in to address the shift in culture and accountability before they lose their entire loyal customer base.
