J

Juri Millervia Google

over 1 year ago

We hired Green Dream Landscaping for a large residential project, which included landscaping, hardscaping and the addition of irrigation in our backyard. The total contract price was $76,225, which was paid in full. We've had several issues with the quality of both Green Dream's products and work, from hardscaping that lacks sufficient mortar (acknowledged by the owner, Trevor Danneman, himself) to trees (now 3) that started dying 6 weeks after planting. Over the last 3 months, I have contacted Green Dream 3 times via email regarding these issues and they will not respond. As you can see from other recent reviews, this appears to be a pattern with Green Dream. I have been forced to file a DPOR complaint as it is apparent they have no plans on taking accountability. It's worth mentioning Green Dream was also hired to take over all of our standard lawn care last year, including maintenance of our garden beds. The total they charged for the annual maintenance contract was $4,609. See the last two photos of what one of my beds looked like the day I finally terminated their services. I did express my unhappiness with the owner and let him know I would be posting these photos online, which he did not seem the least bit bothered by. The best part of all this? They continued to send me monthly maintenance invoices for 2 months after their services were terminated, which they blamed on "system issues" and made no attempt to resolve in a timely fashion. As a small business owner myself, I refrain from posting negative reviews of other small businesses. However, in this case, Green Dream's ongoing lack of responsiveness (despite 3 months' worth of attempts to resolve this prior to posting an online review and filing a DPOR complaint), poor quality work and complete disregard for their client's experience once they get paid, makes me believe that a review is warranted to help protect other clients.

A

Amanda Longvia Google

almost 3 years ago

I cannot say how much I loved working with Trevor and his team! Trevor came out quick and gave me an estimate almost immediately. The work they did was also super quick and I can say my drainage issues seem to be fixed based off this past rain! They even put down seed for where they had to dig up, can’t wait for that to grow! If you’re looking for help with drainage issues or adding a concrete patio, Trevor is your guy!

J

Jim Beckmannvia Google

about 3 years ago

Trevor and the Green Dream crew were amazing to work with. They installed a new parking area, retaining wall, new steps, a fresh curb cut, and relocated an outdoor light post. Our project had a lot of moving pieces (and a few constraints from the city of Richmond). Trevor was thoughtful in his understanding the scope of work and his approach from day one. The crew was best in class, showed up bright and early every day and did an outstanding job on every piece of work. Trevor would check in often and any time I had a question, Trevor and team always had a "can do" attitude. The project turned out just as my wife and I envisioned and we are now able to safely get our cars off the busy road and into a dedicated off street spot. Now I am brainstorming a few other projects that I have had in mind and hope to have the team back soon...!

M

Mitchell Seargentvia Google

over 4 years ago

***UPDATE*** We loved the wall so much, we had Green Dream out to do a patio and it is awesome! We are doing so many projects around the house but the patio is definitely at the top of the list. We couldn't be happier and can't wait to schedule another project with Trevor and his crew at Green Dream! Trevor and his team built a retaining wall for me and it is AWESOME! The stone is beautiful and I am getting compliments constantly. They were fast, courteous, and cleaned up when they were finished. I have ZERO complaints. In fact, I am 100% going to use them for a patio next year. 10/10 recommend!

A

Avery Aldermanvia Google

over 5 years ago

Trevor and his team did an amazing job with our patio and pergola! While we had an idea of what we wanted, Trevor helped turn our ideas into a beautiful and usable backyard. From beginning to end, Green Dream was incredibly prompt and responsive, and we can't recommend Trevor and his team highly enough!