Groomingdale's of Austin

Name: Groomingdale's of Austin
Address: 1108 West Koenig Lane, Austin, TX, 78756, US
Telephone: (512) 524-1484
Price range: $$
Rating: 4.1

Where every pet gets a loving touch and a stylish groom in Austin.

4.1(21 reviews)

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About

Groomingdale's of Austin is a local pet grooming establishment dedicated to providing caring and professional grooming services for dogs and cats. With a focus on comfort and quality, the team offers everything from basic nail trims to full grooming sessions in a welcoming environment. While some reviews highlight attentive staff and reasonable pricing, others note inconsistencies in service quality and customer communication. Located at 1108 W Koenig Ln, it serves pet owners in Austin seeking convenient grooming options with a personal touch.

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Location

1108 W Koenig Ln, Austin, TX 78756, USA

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Information

1108 West Koenig Lane

Austin, TX, 78756

(512) 524-1484 www.groomingdalesofaustin.com/

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Services

Full Grooming Service

Complete bath, haircut, nail trimming, ear cleaning, and brushing for dogs and cats.

Nail Trimming

Quick and safe nail trims available as a standalone service or part of a grooming package.

Bath and Brush

Thorough bathing, drying, and brushing to keep your pet clean and coat healthy without a haircut.

Specialty Cuts and Styling

Customized haircuts and styling based on breed standards or owner preferences for a polished look.

Ear Cleaning and Care

Gentle ear cleaning to prevent infections and maintain pet hygiene during grooming sessions.

4.10 · 21 reviews

Overall rating

Miriam

via Google

· 11 months ago

I just took my dog for a full grooming appointment and will not be going back. The staff were friendly but the actual cut my chipoo receieved was terrible. It was uneven all over his body and his face was left choppy and uneven as well. I asked for it to be fixed and they attempted by going right at him in the lobby area and snipped around until it was decent. Grooming is not a cheap service so I’m just really disappointed with the skill level here, would not recommend.

Tyler Ellis

via Google

· 1 year ago

Unfortunately I will not be giving Groomingdale's any more of my business, after using them repetitively since we moved nearby last year. On 10/7, I texted to set an appointment. The message began with "Unfortunately, my earliest appointment isn't until the 23rd..." - Fine. "Unfortunately" is not a good word to use in customer service, but that's OK. I also asked to be put on the cancellation list in case there was a last minute availability between now and then. Flash forward to today, 10/23, and I show up with my dog. Lo and behold, they did not schedule me on 10/7, because "I only asked to be put on the cancellation list." Honestly, I can see where the miscommunication happened even if I don't agree with it. The issue is that, not only were they passive aggressive to me about it over text (screenshots included), they were even more aggressive about it in person when I went to pick up my dog. Doubling down on why she did not schedule me, and raising her voice over me when I tried to provide my perspective. At the end of the day, I could care less if you're the best groomer in the world. I work in customer service myself and at NO point would I ever think about treating a repeat customer like this. I did not need them to be overly apologetic or take the blame, but to not even attempt an apology of any kind (even after I offered my own) is a complete and utter lack of customer service.

zoowahknee

via Google

· 1 year ago

kind of unprofessional experience. i took my cat for a nail trim and it seemed like they didn’t know what they were doing….my cat got freaked out by a dog that was barking super loudly and scratched one of the workers (ur a groomer…it happens) and they didn’t get to his bottom paws (which was fine until they charged me the full amount for only half of the job……..). after my cat was freaked out they let me know that they usually take cats to their designated cat room to prevent situations like that. it honestly left me confused because they didn’t mention it at all prior? why would you have that room but not give my cat the option to have his trim there? especially after i inform you that he’s really shy….this place is a big pass, go somewhere more professional!

Megan Karigan

via Google

· 1 year ago

I have taken all of my dogs to Groomingdale’s and always had a wonderful experience. The staff is so caring and genuine. Most recently, I took my new puppy by for a nail trim and overheard them singing “You are my sunshine” to comfort him. They are so sweet and do an excellent job!

Michelle Osorio

via Google

· 1 year ago

Loved this place at first but eventually realized you can get better elsewhere. I have a very anxious dog and at first they were nice but after a while it seemed like bringing my dog in bother them. Tried a different groomer and his new groomer said he was beyond well behaved which surprised me because I was always told that he was “difficult”.

David Miranda

via Google

· 1 year ago

Very nice place

Little Deli & Pizzeria is a beloved local spot in Austin, offering a cozy, family-friendly atmosphere with a distinct Northeastern flair. Known for its high-quality deli sandwiches, including standout pastrami and Italian subs, as well as satisfying pizza by the slice, this establishment serves up fresh ingredients and quick, kind service. With indoor seating, a spacious patio, and a gazebo garden for kids, it's a perfect neighborhood destination for takeout or a relaxed meal.

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