HB
Habit Burger & Grill
Fresh, chargrilled burgers made to order in a bright, welcoming atmosphere.
3.4(5 reviews)
restaurant
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Fresh, chargrilled burgers made to order in a bright, welcoming atmosphere.
Habit Burger & Grill in San Jose offers a fast-casual dining experience with a focus on fresh, chargrilled burgers, sandwiches, and sides. Known for its Santa Barbara burger on sourdough and customizable options, the restaurant provides both counter and kiosk ordering, outdoor seating, and a variety of condiments like pickled jalapeños. With a 4.3-star rating, it's a popular spot for families and groups seeking quality burgers in a clean, vibrant setting, though wait times can vary during peak hours.
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Freshly made burgers with options like the Santa Barbara burger on sourdough, double patties, and customizable cheeses.
Counter and kiosk ordering with quick service, ideal for on-the-go meals or casual sit-down dining.
Spacious outdoor area with high ceilings, perfect for small groups and enjoying meals in a bright atmosphere.
Meal deals and combo options including burgers, fries, drinks, and sides like onion rings for sharing.
Wide selection of amenities including A1, Tabasco, pickled jalapeños, and other sauces for customization.
Ordered their new meal deal this time. Portion is a little smaller side but it’s really tasty and fresh. However the wait can be long like 20 mins when it’s busy. Seems to be understaff most of the time when I go there.
I’ve had the same issue twice at this Habit (Store #195, 1078 E Brokaw Rd). Tonight (11/23/2025 ~8:01 PM, Order #432) I ordered a Double Char Cheeseburger with American—the burger arrived with no cheese. When I brought it up, the cashier pointed to the receipt and said, “the cheese shows up if you ordered it—see how ‘WHT American’ shows for the Charburger? The Double Char Cheeseburger doesn’t specify American, so the cheeseburger doesn’t come with cheese.” This is exactly what she told me the first time, which is why I made sure to press the cheese option this time. The receipt shows “Charburger with Cheese – WHT American,” but the Double Char Cheeseburger line doesn’t print the cheese choice—even though I selected it. It feels like a POS/receipt mapping issue, but the result is I keep getting a “cheeseburger” with no cheese and staff refusing to remake it. This is the 2nd time this lady successfully gaslit me into thinking I was wrong. This is the 2nd time I paid for something that I never received. This is the last time I'm ordering a cheeseburger with cheese again. I just wanted to enjoy a burger, but instead I am left arguing over a piece of cheese and left disappointed
Its a nice place with outdoor sittings. High ceiling and enough space for small groups. You can order through the two kiosks or at the counter. I orders a burger meal with drink and fries and it came out to be about $20. Slightly on the expensive side for fast food. However, there are a wide selection of amenities like A1, Tabasco, and other sauces. Additional, there are a few selections for pickled jalapeños. The place was decently crowded but not full when I was there. However, the food came out a bit slow in my opinion. Waiting for about 10 minutes for food to come out. Maybe because of freshly made food.
Habit Burger is a typical chain burger place to me so it’s hard to give it too many stars. However, I must admit the Santa Barbara burger is very good. Perhaps because I love burgers on sliced sourdough bread. Plus two patties and two cheeses and avocado. Mmmm good! But the standard Habit burger was just average. As its flagship burger I expected more, I guess. And the fries were also quite average. In fact, barely average compared to other burger joints that add their own personality, for instance McD’s thinness and crunch, In n Out’s freshness, and Five Guys’ overdone and over abundance. Standard soda contain but they did have three types of peppers condiments which was a nice touch. Restaurant was nice and bright which exuded a nice atmosphere. And it was clean which makes me feel more comfortable. Not enjoyable to see homeless sleeping on the bench right outside the window though.
Either you can order at the kiosk or at the counter. If we order at the kiosk, we need to give either phone number or email to receive the receipt and order ID. Once our order is ready they call with our order ID or last four digits of the phone number, if we don't know what our order ID is. The service was very good. The food was super tasty and different from other burger food stores. The fried chicken sandwich was tasty, delicious and yummy.Their onion rings are yummy, delicious even after 5 hours,they weren't soggy. I would like to go with my family here again next week.
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