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Havertys Furniture
Havertys Furniture Huntsville: Quality, guidance, and care you can feel.
4.6
Retail Store
$$$
Havertys Furniture Huntsville: Quality, guidance, and care you can feel.
Havertys Furniture at 930 Old Monrovia Rd NW in Huntsville offers a wide range of quality furniture. Customers praise attentive, knowledgeable staff (Karen, Torri, Amanda), a no-pressure, design-focused shopping experience, and reliable delivery. Pieces are described as first-class and predominantly USA-made, with store leadership, including General Manager Walker, addressing concerns and ensuring customer care.
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Wide selection of upscale, quality furniture including bedroom sets, dining room chairs, sectionals, and more, with many items made in the USA.
Personalized design assistance from knowledgeable staff to help match furniture to your style and existing decor, including fabric samples and layout advice.
Custom-made furniture options like sectionals, with tailored designs and materials to fit your specific needs and preferences.
White-glove delivery service including upstairs delivery and careful setup to ensure your furniture is placed perfectly in your home.
Extended warranty plans covering repairs and issues for up to 5 years, providing peace of mind for your investment.
Dedicated support for order tracking, issue resolution, and follow-up, with managers available to address concerns and ensure satisfaction.
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Overall rating
Glauda Arthur
Greg is an exceptional sales person and Amanda pays attention to your likes and style and then designs for you. The quality and caliber of the furniture is first class and is predominantly made in the USA. I love the entire HSV team.
Heather Tait
On the hunt for new master bedroom furniture with much doubt that anyone still makes quality furniture. Then we walked into this gem - Havertys in Huntsville. From the moment we entered until the time we left, we felt valued, at ease and very happy with our purchase. The saleswoman, Karen, was exceptional. She was personable, professional, very knowledgeable and provided the perfect amount attention - no pressure, allowed us to look around and knew when to step in to assist us. We have received our furniture and we absolutely love it. We cannot be more impressed with the quality. The gentlemen who delivered (up stairs!) were wonderful as well. We procrastinated on buying the comforter then found ourselves reaching out to Karen. Once again, she was wonderful to check on the status, place a hold on the incoming item for us and kept us updated. Upon visiting Havertys again to pick up the bedding, we met the General Manager, Walker. He was most gracious with his time as we spoke for quite some time getting to know one another. Walker is a very down to earth and caring person who clearly values his customers, employees and respects his company. It is clear what a great store Havertys is on every level from their staff to their products. We will be returning again this week to purchase a chair for which Karen provided samples of our favorite fabrics/designs (who else does that anymore?). I wholeheartedly recommend anyone who is searching for quality furniture to walk into Havertys. You won't be disappointed.
Greg Kemp
Met two awesome ladies today that happens to work at Havertys Furniture Store. Excellent customer service, friendly staff and very knowledgeable to help ease the decision making & buying process on my bedroom set. Thank you, Torri and Amanda(dynamic duo) for making today a great & fun experience. Greg K,
Susan Parsons
I had been looking for some dining room chairs to match my dining room table that were also comfortable. I talked to the sales rep, Tori, and she showed me several chairs that she thought might go with my dining room set. I did find one that I liked and she even called over the interior decorator to assist to make sure that what I picked out was going to go well with the table. I bought one of the chairs and took it home just to be sure it was going to work. It worked perfect for me and I ordered six chairs. We set up a delivery date and the transaction of purchasing the chairs might well. They also had a Furniture protection plan which covers anything that would go wrong with the chairs for 5 years. I highly recommend havertys.
starry1219 R
We ordered a custom made $3,000 sectional and were told that usual delivery would take about 5-6 weeks. It took 11 weeks and when it was delivered the pieces didn’t fit together correctly. Customer service came out and we were told that it’s not uncommon for that vendor to produce flawed items and it was deemed acceptable by Haverty’s. If you’re searching for quality furniture, you should probably look elsewhere. Update: I received a phone call from the store manager Chris, who was very understanding and offered me several options to remedy my issue. That made me feel like a valued customer.
