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Jessica Schmidtvia Google

about 1 month ago

My partner and I booked the tranquility room for an hour on a cold day in January and it did not disappoint! The staff at healing hands were incredibly welcoming and accommodating. The space offered an infrared sauna, cold tub, and massage table and we loved making the experience our own by rotating between all 3. We will definitely be back!

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Kristen Switzkyvia Google

about 2 months ago

I recently celebrated my birthday with a spa day, and my initial impression was that the facility was exceptionally clean. Upon arrival, I was required to complete a substantial amount of paperwork, which, although understandable for a first-time visit, would have been more efficiently handled via email prior to my arrival. The massage that initiated my spa experience, while not the worst I have had, lacked a certain ambiance, with the music being somewhat too soft and creating an awkward silence punctuated only by the sound of breathing. Furthermore, I had to request water following the massage, as I was thirsty, which might have been anticipated given the nature of the treatment. In contrast, the facial treatment that followed was outstanding, with more suitable music and a marked absence of discomfort. I subsequently booked the tranquil room for an hour and a half, where I was offered a drink and snacks, although I again opted for water. It would have been beneficial to be informed that staff would knock on the door 15 minutes prior to the end of my session, as I was without my phone and unsure of the protocol, resulting in my departure nearly half an hour early. Unfortunately, my relaxation was also disrupted by the audible sound of high heels and loud conversation, which seemed to emanate from the reception area where three staff members were engaged in conversation. The checkout process was awkward, likely due to my early departure, and I felt uneasy under the gaze of the staff. Additionally, there was an issue with billing, as the spa was unable to bundle my package, necessitating separate payments for the massage ($100), facial ($250), and room. Despite these issues, I intend to return, and I believe that a few adjustments could enhance the experience, such as providing snacks or a mini fridge in the room. The spa's quality is notable, particularly in comparison to others in Madison, and with a few improvements, it could be exceptional. I look forward to booking another appointment, potentially with my daughters.

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Toni Ganshertvia Google

about 2 months ago

I purchased a package from here for the private wellness rooms and the staff were very accommodating. The rooms are cozy and you can play the type of music you want as you relax in the sauna or bath, as well as use a heated massage bed. The manager Megan was very nice and delightful to chat with. I had some conflicts come up with scheduling and she was nice enough to extend the expiration by a few days since it was the holidays. Overall a great experience!

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Taylor Parkervia Google

5 months ago

From the moment I walked in, I felt instantly relaxed. The atmosphere is serene, beautifully decorated, and gave a true sense of peace. Every detail - from the aroma as soon as you walk in to the soft music - made it feel like a luxury retreat. The staff were incredibly welcoming, attentive, and professional. The sauna/plunge rooms are gorgeously designed and well equipped with with state of the art equipment. Overall, I left feeling refreshed and rejuvenated. This spa is a hidden gem and I cannot wait to come back. Highly recommended for anyone wanting to treat themselves or a loved one!

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Sanna Pvia Google

5 months ago

I had the best skincare experience at Healing Hands! The moment I walked in, I felt calm and welcomed. The spa is absolutely beautiful – bright, spotless, and so peaceful with soft music and a lovely scent that makes you relax right away. The staff were incredibly kind and professional. My skincare treatment was amazing — my skin has never felt this smooth, hydrated, and glowing. The therapist explained every step and made me feel so comfortable throughout the session. I left feeling refreshed, pampered, and confident. I can’t recommend Healing Hands enough if you’re looking for top-notch skincare in a gorgeous and relaxing space!