Immediate medical attention for pets with non-life-threatening emergencies, including diagnostics and treatment.
Comprehensive exams, lab tests, and imaging to quickly identify health issues and provide accurate diagnoses.
Prescription medications and tailored care instructions to manage conditions and support recovery at home.
Coordination with emergency hospitals like DoveLewis for severe cases, ensuring seamless, life-saving transitions.
Convenient intake process where pets can be left for assessment, with clear communication throughout their stay.
I recently brought my Chunky man to Heart and Soul for a second opinion after a tentative diagnosis I wasn’t sure about. From the very first phone call to the moment I picked him up, every staff member was empathetic, knowledgeable, and genuinely friendly—you can tell they truly enjoy what they do. Dr. Messer was incredibly thorough, taking the time to explain not just what was happening but also why, which I really appreciated. I left Heart and Soul feeling so much more reassured than I had after visiting the emergency vet just a few days earlier. Their pricing was very reasonable, and I never felt pressured into unnecessary tests or procedures. Most importantly, they treated me with respect and didn’t make me feel guilty if there was something I couldn’t afford. Overall, I’d give them an A+ and highly recommend them to anyone looking for compassionate, honest, and high-quality veterinary care. (I don’t know if Chunk would agree as he was prescribed a cone collar and he absolutely hates it. This is a pic of him pouting in it)
I’ve had to take both of my dogs here. Both times the staff has been excellent and communication with the vets has been top notch. I brought in one dog for a suspected abscess which turned out to be a fairly mild ailment that could be treated with medication, thankfully. More recently, I brought in my other dog, Fawn, due to lethargy and pale gums. Heart and Soul very quickly ascertained that Fawn needed emergency care and referred her to DoveLewis. They called DoveLewis in advance and sent Fawn’s medical records over so she could start treatment right away. Heart and Soul’s quick action helped DoveLewis save Fawn’s life and I will always be grateful for that. Thank you Heart and Soul!
Such a great experience after visiting a horrible emergency vet. We got in quick. We were told an amount to pay upfront for our initial appointment/assessment and we paid in advance. Got super empathetic and caring service when we arrived and they soothed my 16 year old daughter who has had her pug since she was 4 years old. They kept our dog for a couple of hours then called us promptly.They made a diagnosis, gave us medication and instructions and made our day!!! Thank you for caring about our pet !
First time taking our old girl Frank (21 yo) here for some GI issues. They were so wonderful! Very caring, thoughtful, and kind. The price was far less than expected as well. Hope to not have to come back to urgent care, but if I do they were definitely worth the drive across town.
I’m brought my friend’s cat in yesterday and it was an excellent experience. I came at the designated time to drop off. Intake process was very typical and thorough for veterinary medicine. Very good communication during his appointment time and at pick up. Seamless process. Thank you to everyone who helped Ming!!

Compassionate emergency veterinary care when your pet needs it most.
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Heart and Soul Animal Urgent Care provides high-quality, empathetic veterinary services for pets in need of urgent attention in Portland, OR. Our dedicated team, led by experienced veterinarians like Dr. Messer, offers thorough diagnostics, transparent communication, and affordable treatment options without pressure. We prioritize your pet's health with a genuine, friendly approach, ensuring both animals and owners feel supported during stressful times. Open for drop-offs and appointments, we deliver honest, life-saving care with a personal touch.
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