Becci Crippen
Our 16 yr old propane water heater bottom started leaking. Called HELP, who sent a technician early the next morning to evaluate the condition of the system. Michael reviewed the status of the water heater and water system incoming for our 37 year old home. We discussed updates to keep our home problem free for the next 30+ years, and we decided to include replacement of a leaking 26 yr old water softener, updating shut off valves and pressure regulator. The crew led by Aiden, arrived early Monday morning with all the needed parts. They reviewed how the process would unfold through the day and answered all of our questions. The work started swiftly with minimal disruption as I work from home. The crew was courteous and friendly. The work was completed in several hours including cleanup. The finished product looked very professionally installed. It all is working as it should, with a noticable improvement in water pressure and hot water availability following the repairs. I'm very happy and satisfied with the products installed and work done. We had worked with HELP in 2024 to replace our HVAC. Again very helpful and low pressure sale. We have had very good experiences and recommend HELP.






