H
HEX
Your trusted partner for phone repairs and custom PCs in Edinburgh.
4.7
Electronics Store
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Your trusted partner for phone repairs and custom PCs in Edinburgh.
HEX is a technology store in Edinburgh specializing in mobile phone repairs and custom gaming PC builds. The business offers diagnostic services, component upgrades, and professional repairs for devices like iPhones and laptops. With a focus on personalized solutions, HEX aims to provide cost-effective and timely services, though customer experiences vary. Located at 14 Home St, it serves both casual users and gaming enthusiasts in the local community.
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Expert screen replacements, battery swaps, and motherboard repairs for all major phone brands.
Diagnostics and fixes for hardware and software issues, including component replacements.
Custom-built gaming computers with high-performance components tailored to your preferences.
Comprehensive testing to identify issues with devices, with clear explanations and quotes.
Personalized advice on repairs, upgrades, and purchases to meet your specific needs.
Overall rating
Sean Huang
Absolutely brilliant, fast and quality repairing. Would certainly recommend and come again.
Alan Hunter
With one magic touch they sorted the problem with my phone. Very helpful service! Neok Ying Chong
Duygu Sarpay
Even one star is too much for a shop that seems more interested in making money than serving customers properly. If I were you, I wouldn’t even walk past this place. You were able to close the lid right in front of me, and you had just closed it moments earlier, yet you still refused to help me do even that. Does that also count as a ‘temporary fix’ that could cause damage? Yes, I had brought it to you once before. I wrote your words and your behavior exactly as they happened, and my review does not contain a single false statement, because this situation happened just five minutes ago. I am a student, and my laptop lid was broken. I’m in a very difficult situation. Even though they were able to open and close the lid right in front of me somehow, they repeatedly said, ‘We either fix everything or nothing at all,’ in a very cold and unhelpful way. They didn’t even help me close it again. I even said I was willing to pay at least for closing it. I was in a desperate situation as a student with an upcoming flight, and I only needed temporary help to close my laptop so I could carry it safely because I need to actively use it right now. What a shame.Even if I had millions of dollars, I wouldn’t give a single penny to this place. Having compassion is more important than making money.
marc chassar
Went in last minute to get a battery replacement for my phone as it had started swelling price was reasonable and nothing over the top and the service was quick phone was back in my possession after an hour very happy with the service received. Dariusz was extremely polite and helpful also answered questions i had about some other stuff. 10/10 would recommend thanks again!
Nathan Deacon
All staff extremely helpful, fair prices, and honour the 6 month warranty. Excellent all round, would absolutely recommend
JohnRachel Brailsford
I arrived without booking at half past 5 for a phone battery replacement. They did this there and then and replaced the screen protector in about 20mins, I was expecting a return trip to collect it the next day. So a quick and professional job. I would go there again.
