HV
Highcroft Veterinary Hospital - Whitchurch
Exceptional care for all your furry and exotic friends
5
Doctor
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Exceptional care for all your furry and exotic friends
Highcroft Veterinary Hospital in Whitchurch is renowned for its exceptional veterinary care, catering to a wide range of pets, including exotic animals. With a perfect 5-star rating, clients praise the hospital for its compassionate staff, who take time to explain treatments thoroughly and ensure pets receive the best possible care. The dedicated veterinary team, led by the knowledgeable Paige, is committed to providing personalized attention, whether it's for routine check-ups or urgent care. Highcroft is the go-to place for pet owners seeking quality veterinary services in Bristol.
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Comprehensive health check-ups and diagnostics for pets, including dogs, cats, and exotic animals.
Specialized veterinary services for rabbits, guinea pigs, hamsters, and other exotic pets with expert attention.
Out-of-hours emergency care for urgent pet health issues, available with prompt and supportive assistance.
Safe and professional surgical treatments, including procedures for pregnant animals and emergencies.
Personalized treatment options, including antibiotics, anti-inflammatories, and probiotics, with detailed explanations.
Guidance on pet wellness, preventive measures, and ongoing health management for optimal pet longevity.
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Overall rating
Thomas Wakley
Couldn't ask for better care for Guinea Pigs we have had over the years. Exotics care is levels above two other Bristol vets we used before, general customer service from those on reception or on the phone is always great, and you can tell everyone cares when it is unfortunately the right time to make a call for your pig. Also special shout out to the night vets who have guided us through some of our worst emergency situations.
Sophie Price
Echoing another review that this is by far the best vets we've ever been to! I actually can't believe the difference in time, care and attention we've received here compared to the numerous vets I've used in the past. We were seen by Paige recently for one of our pet rabbits Ruby who unfortunately fell poorly. She really took the time in examining Ruby and explaining exactly what she was doing and why. When it came to treatment options she didn't rush us at all even though we were being very indecisive! She gave us the time and space to decide and answered all of our questions. When we got the results back I missed her call but she sent a really detailed email and when I called back she again took the time to explain everything in detail and answer my questions. The reception team have also been brilliant, replying and actioning things quickly and going above and beyond with their support. Highly recommend this vet, especially to anyone with rabbits!
Georgina Barney
This was by far the best vets we have been to. We originally called and communicated through email. Everybody involved was very helpful. We then came in for a consultation. The staff at the desks were incredibly kind, helpful and professional. We were seen by both exotic vets who were so informative, friendly and very reassuring. 5 stars from us.
Ruth S
We took our hamster to see the Exotic Vet in Whitchurch because they weren’t acting themself. Paige was our vet and they took so much care and attention to our hamster. They listened and gave off a positive impression they really cared for animals and provided a full examination to our hamster in a supportive and respectful way. Paige recommended antibiotics, anti-inflammatories and probiotics to see if this would help but was realistic in stating sometimes we don’t know with small animals like hamster. They also gave us the option to buy other probiotics not directly from the vets which was a refreshing point of view. It’s hard with hamsters because people see them as easy pets or ‘just hamsters’ like we had at another Vets practice, but Paige did not have this view. Paige is the best vet I have ever come across in caring for an hamster and I cannot recommend taking your exotic animal to be reviewed by them. I will absolutely be returning if I need further hamster advice or treatment. Thank you Paige for restoring my faith in vets treating hamsters.
Steve Elliott
I had to visit out of hours with my very pregnant dog. I had very supportive initial contact. .then decided I needed to visit .This was all out of hours .they couldn't have been more helpful. Beth delivered 7 lovely healthy puppies. eventually . Thankyou for your help.
