Richard Shaffer
5-Star Review: Excellent Team Work at Hollywood-Crawford Door Co. – Shoutout to James, L.J., and Mona We recently had Hollywood-Crawford upgrade our 16x7 garage door with a double torsion spring conversion, bottom retainer, weatherseal, and a new LiftMaster 84505R opener. The transformation is incredible….the door is now whisper-quiet, barely noticeable when opening or closing, which has been a game-changer for our household, especially tonight for a peaceful sleep. A special shoutout to Technician James Duke, who handled the job with remarkable composure and dedication. Despite facing some unexpected challenges during the multi-visit process, James never wavered in his commitment to getting everything just right. He approached each step with passion and precision, always showing respect for us as customers and ensuring we were informed along the way. As a young professional building his career, James’s enthusiasm for his work truly stands out….he’s the kind of person who elevates the entire experience. The team ultimately delivered a top-notch result at a fair price ( with an unexpected discount), and we’re thrilled with the quieter, smoother, and more secure garage door. Highly recommend Hollywood-Crawford, and if you get James as your installer , rest assured you’re in great hands! I would also like to mention Mona and L.J who were both excellent at their jobs. • L.J. brought a charming personality that’s truly rare in customer service. Her warmth and positive energy made every interaction enjoyable and put us at ease throughout the process. • Mona was extremely knowledgeable about the company’s services and options. Her expertise helped guide our decisions and ensured everything was handled smoothly from start to finish.💫
