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Caroline Sammonsvia Google

about 2 months ago

They communicate very well and consistently do an excellent job cleaning our house!

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Avery Blakesleyvia Google

3 months ago

I am ONLY giving a 2 star review because the ladies that came to clean were very nice but other than that I would rate it a 1. I was charged $400 for a move in clean. I was originally told to book a one time clean for $305 (through the website messaging) for everything I wanted done but I guess that did not include the inside of the appliances so they called me while the ladies were there and upcharged me to that. Whatever. After they left I started inspecting everything mainly the kitchen and started to notice ALOT of things that were untouched/not done thoroughly. You know for $400 I expect a really good deep clean. Well that was not done at all. My husband & I went out to get cleaning supplies (as we’re still moving in) and WE spent 4+ hours deep cleaning our kitchen… what should have been done the first time I spent $400. I am more so frustrated with management as they offered to send out another team member to clean. I wasn’t happy with the service the first time and have already deep cleaned everything myself why would I have them come back out to clean something that is now spotless because of my husband & I. When I declined that for obvious reasoning the offered a $50 refund. $50 for everything that was done not well. $100 would be reasonable but $50 is honestly a joke. If I ever have a cleaning company come back out it won’t be through home clean heros. I will make sure who not to recommend if anyone ever asks.

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Leigh Anne Tannervia Google

4 months ago

Worst cleaning company I've ever had. They spilled dirty soapy water on my carpeted stairs. Didn’t clean the hardwood floors downstairs. They missed the ceiling fan's and I asked them to do them and when they did they left dust all over the floors they vacuumed prior. I called customer service spoke with Tia, very rude and said they would have someone clean what they missed but refused to refund my $329.00 for a deep cleaning. I did not want them in my house again. Horrible company.

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Patty Reichmeidervia Google

7 months ago

Maria and Deisy did an amazing and thorough job. The were very detailed left our home sparkling clean.I would definitely use them again and highly recommend!

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Elizabeth McGloonvia Google

9 months ago

Home Clean Heroes teams have always done a great job cleaning our home every two weeks! They are so careful with our home and are always so nice and respectful. They are also very flexible and accommodating when we have to rearrange our scheduled day. Would definitely recommend them!