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Darla Bloughvia Google

5 months ago

I recently hired Host & Home Cleaners Honolulu for a deep cleaning service, and I couldn’t be happier with the results. The team arrived on time, fully prepared, and immediately got to work with a professional and friendly attitude. Every corner of my home was spotless — from the baseboards and ceiling fans to the inside of appliances and windows. They paid incredible attention to detail, especially in the kitchen and bathrooms, which looked and smelled brand new afterward. I appreciated how respectful they were of my belongings and how they used eco-friendly products that left everything feeling fresh without harsh chemical smells. Communication before and after the cleaning was smooth and responsive, and the price was very reasonable for the quality of work. I highly recommend Host & Home Cleaners Honolulu to anyone looking for a reliable, thorough, and trustworthy cleaning service. I’ll definitely be booking with them again!

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Ryan Lookvia Google

5 months ago

I was in urgent need of a house cleaning and got one for my birthday from my mom! They went above and beyond and made my house look amazingly beautiful and clean. Thank you guys very much for the amazing job!

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Amy Tomitavia Google

5 months ago

Host and Home Cleaners were amazing. They made everything easy—from the booking process, text communications and follow up. The person they sent was professional, friendly, and did an incredible job cleaning.

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Matthew Hahnvia Google

5 months ago

tl;dr: Hire Host & Home Cleaners if you want to pay for the privilege of cleaning up the mess your cleaners will make and leave for you to address. I hired Host and Home for a move-out cleaning, and unfortunately it was one of the most stressful experiences I’ve had with a service. Late arrival: They showed up 1.5 hours late, even after telling me they’d already be an hour behind. This pushed us past the 4:30 deadline I had clearly communicated, causing me to miss a follow-on appointment. Quality of cleaning: Shockingly, the apartment actually looked cleaner before they arrived than it did by the time they left. One of the cleaners spilled a sweet beverage on the floor of the kitchen right when they arrived, and it was never cleaned up properly. During the walkthrough, I also had to point out missed areas like the fridge, large mirror closet doors, and around the couch. These photos and videos are in addition to those areas I pointed out. I cleaned up all these areas on my own the next day so I would get charged during my checkout with my landlord. Professionalism: The cleaner complained about the smell of their own chemicals, said their stomach hurt, and asked for a smoke break within 10 minutes of arriving. I wanted to feel bad, but that’s not what I expect from a $360 service. They kept running to their car and later claimed they’d lost my keys — even suggesting they might have thrown them away -- literally the day before my move out inspection. The whole episode dragged things out and made me an additional 30 minutes late to my next appointment. Only later, after I had already left to handle other moving tasks, did they text me saying they’d found them—forcing me to come back and retrieve them. In the end, I paid $360 for a place that looked less clean, the stress of being late to a meeting, and the anxiety of nearly losing my keys on the day before move-out. I cannot recommend this service based on my experience. In the spirit of transparency, I am seeking a full refund with Host and Home Cleaners. They've offered a partial refund, citing that they've already paid the contracted cleaners. I've stressed to them that I paid them $360 for the cleaning service and that their relationship with their contracted cleaners shouldn't have any bearing on whether they honor their 100% guarantee. It's simple: I shouldn't have to supervise every single spot that needs cleaning or cleaning up after my cleaners made a mess, especially when I'm paying $360 for cleaning a studio with 1BA.

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Aaron Casselvia Google

7 months ago

Host & Home Cleaners were very easy to work with and provided outstanding communication throughout the entire process. Very professional in all aspects. They did a great job with cleaning and being efficient. They assessed the property upon arrival and were very honest with giving us a new quote, which was actually lower than the original due to the house not needing a true deep clean. Honesty goes a long way and we thank you for your services!