Services Offered
Hot Water Heater Repair
Diagnosis and repair of hot water heater issues, including leaks, pilot light problems, and thermostat malfunctions, with quick response times.
Hot Water Heater Replacement
Full replacement of old or faulty hot water heaters, including removal of old units, installation of new ones, and proper disposal, often completed in under an hour.
Emergency Hot Water Services
Same-day or next-day service for urgent hot water heater failures, with text-based diagnostics and prompt scheduling to restore hot water quickly.
Consultation and Quotes
Free, competitive quotes provided via text or phone after reviewing photos, with transparent pricing and detailed explanations of repair or replacement options.
Follow-up Support
Post-service check-ins to ensure proper functionality and customer satisfaction, with ongoing support for any questions or issues.
Reviews
5(5 reviews)
Rating Distribution
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Shannon Davis Brier
via Google
18 days ago
Jim was fantastic! Contacted him early on a very cold Tuesday with very cold water and while he was booked for the day, he took the time to diagnose my water heater issues with a few photos via text. He was out the next day and I had hot water! Excellent communication, prompt, and great service. Though I hope to not need him again soon, he’ll be my first call if I do. Thanks Jim!
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Emma Riemanvia Google
about 1 month ago
Jim was awesome and super helpful from start to finish. He figured out the issue over the phone after I sent a few photos via text, which made everything really easy. He came out the very next day and replaced my hot water tank, and the whole process took about an hour. He even followed up the next day to make sure everything was working properly. Highly recommend!
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Amanda Brandtvia Google
about 1 month ago
I recommend anyone who needs a new hot water heater reach out to Jim at Hot Water Heater Repair Chicago. He was able to provide a full quote and answer all of my questions via text. He arrived the next morning right on time and replaced our 20-year-old water heater in under an hour (including moving the new unit up 2 flights of stairs and removing the old). We love having hot showers again. Thank you Jim!
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Dion Johnsonvia Google
2 months ago
My hot water tank went out Christmas Eve night and got the number from my mom contacted them Christmas morning and had a conversation sent over some photos of the hot water tank. I special order the hot water tank from the Home Depot on 12/26/2025 it got delivered 12/29/2025 and they came shortly after it was delivered and had the hot water back back up and running the Same day it was delivered. Properly installed fantastic job, insulation crew was easy to work with very professional,knowledgeable and at a reasonable price.
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Allegra Arvanehvia Google
7 months ago
I cannot say enough good things about Jim at HWHR!! Jim was able to provide a same day competitive quote for both a hot water heater repair (I knew what needed to be fixed) and full replacement. I ended up opting for replacement due to the age of my prior unit. Jim was able to come the next day with the new unit, install it, and haul away the old unit. He was highly professional, courteous, and transparent throughout the whole process. He took the time to thoroughly address all of my questions and explained what he was doing as he was working. I highly recommend supporting this local business by using Jim and HWHR for all hot water related needs!
