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Houston We Have A Problem - iPhone Repair
Fast, fair iPhone fixes in Reno.
3.8
Electronics Store
$$
Fast, fair iPhone fixes in Reno.
Houston We Have A Problem - iPhone Repair offers quick iPhone repairs in Reno, NV. Located at 1300 E Plumb Ln Suite B1, the shop is praised for efficient service and reasonable prices on screen, battery, and port repairs, with several positive reviews. Some customers report concerns about repair practices and communication, presenting a mixed experience.
No photos available
Fix cracked or damaged iPhone screens with quality parts for various models.
Replace old or failing batteries to restore your iPhone's battery life and performance.
Diagnose and repair charging issues, including port replacement or cleaning.
Repair or replace damaged back glass on iPhones to restore aesthetics and functionality.
Comprehensive testing to identify issues with your iPhone before recommending repairs.
Fast service options, with many repairs completed within a few hours to minimize downtime.
Overall rating
Matt Wielebinski
They squeezed me during my lunch and got my battery and screen replaced very quick!
Steve F (Travelin' Captain)
Fixed it fast!!! Saved me hundreds. Thanks. Houston
Gabriela Castaneda
I’ve brought my toddler’s Samsung tablet here twice for a cracked screen, and both times the service was great. The repairs were fast, affordable, and the tablet looked brand new when I got it back. The staff was friendly, professional, and made the whole process really easy. If you need a phone or tablet repair, I definitely recommend them!
Andy Turman
Ballers. They brought back 2 of my iphones from the brink of death. Saved me literally $1000s in new phones. They replaced a screen, a special order battery and a charging port on separate devices. Efficient, pleasant, reasonable priced. Grab Sushi Pier while you wait. Highly recommend!
Inez Farnsworth
He fix my phone screen and my computer and made it look like new, like it was new again. Thank you very much!!!!
Brandon Castillo
BEWARE Came in because I had charging issues with my iPhone. Houston (the owner) then suggests a new charging port to fix the issue. Me trusting him, I approve the repair. I come back after a couple hours and he advises me the repair was complete and plugs the phone in to verify. Upon inspecting the phone and specifically the port I notice it looks old and used, like the original one. I also notice the two screws on the bottom side of the phone are untouched and have dirt/debris completely filling the Phillips screw head. Had he taken these screws out to complete the repair it would have been evident. Though it wasn’t. I bring it to his attention and he claims he replaced the port. I quickly catch on to the fact that my charging port was simply filled with debris likely lint. Which caused the charging issues in the first place. Houston cleaned the port out and did not replace anything but tried to sell that service to me not thinking I would catch on. Even after pointing this out to him he states that he replaced the port with a used port from a donor phone. Which to his defense was why the port still looked used. I question why he would even put in a used port when I paid to have a new one put in to his recommendation. I ask him to show me the old port that was removed from my phone and he spends the next 5 min in the back room “looking” for it but isn’t able to, probably because it wasn’t never replaced. Go figure. At this point it’s pretty obvious that he’s caught red handed and he knows it but doesn’t own up to it. Very shady business.
