jason c
We were extremely upset with the transparency of HR block. There was a bate and switch. We called and specifically explained our situation what documents we had. We were quoted a price which we verified before we went in. When we went in we reiterated the price with the front desk which she verified. When we went back everything went smooth until we were told our total we needed to pay. The price went from $165 TO OVER $400. When we pointed out the discrepancy we were told there was nothing we could do. The work was done. What can you do when they have your most vital info. We were so stunned they wouldn't even take responsibility or help in any way. Not sure if anyone can reach out and help but I can say we will never come back if this is how you do bussiness.






