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Hylton Hound Hotel Kennels
Premium care for your furry friends, where comfort meets expertise in Wythall.
3(5 reviews)
Business
$$$
Premium care for your furry friends, where comfort meets expertise in Wythall.
Hylton Hound Hotel Kennels is a trusted establishment in Birmingham, offering top-notch boarding and daycare services for dogs. With a 4.5/5 Google rating from 144 reviews, we provide a safe, friendly environment where pets are cared for by knowledgeable staff. Our facilities include comfortable accommodations and personalized attention, ensuring your dog feels at home. We cater to pet owners seeking reliable, communicative care, with options for both short-term stays and daily visits. Experience peace of mind knowing your beloved companion is in good hands at our Wythall location.
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Overnight stays with comfortable bedding, regular feeding, and supervised playtime in secure facilities.
Daily care including socialization, exercise, and attention for dogs while owners are away.
Regular communication with owners, including photos and reports on their dog's well-being during stays.
Basic grooming services such as brushing and cleaning to keep dogs comfortable and healthy.
Tailored schedules and activities based on individual dog needs, including dietary requirements.
Hi I am writing this and must advise all correspondence is being documented. I am not aware of your relationship with the local business owner who posted the review you have decided to comment on. I must stress that the police are now dealing with this and that all comments across all platforms both public and personal have been passed to them. The actual evidence to actually back up this accusation will be requested to establish real evidence not circumstantial and unsupported at this time. I do fully agree on any abuse of any animal is a crime for which “when proven” should be brought to justice. But, I also know that defamation, slander and harassment online is also a crime that “ with the evidence “ should be brought to justice. I only write this, as after the well documented tragedy of Caroline Flack, I would think people would be more careful on what they send to people without any involvement or actual evidence. As stated, this is now with the authorities. My reasons for writing is to inform that the individual that all those that have decided to attack with 1 persons unsupported review, is now currently in a serious condition after the attempt of taking there own life. I do trust that the police will contact all who got involved to establish evidence backing such comments, but at this time it is not known under what circumstances they will be investigating until known outcome of the said persons condition As long as your conscience is clean and back your involvement then hopefully all “actual “ not circumstantial evidence will prevail and truth be punished accordingly This note and any correspondence has also been added to the investigation
First time here, my dogs loved it and were looked after really well. We'd definitely use them again for boarding and they have a day catering option
Friendly and knowledgeable staff and good facilities. My dogs are always well looked after, and communication is great, especially when they've stayed for a few nights and I've asked for updates. Would recommend.
Staff are great however Dave (Boss?) is not an understanding man. Staff had confirmed that I could pick my dog up from day care early for a very short period of time due to personal circumstances. These had briefly been explained to him directly and he still proceeded to gently argue that this was not acceptable. I believe he blocked off the day care reception and waited for my arrival to have a conversation. Definitely not sending my dog back here as the management is not flexible or communicating properly with staff.
My dog came back unwell and had clearly lost weight. He really wasn’t himself. Whilst that may have been unavoidable, I can’t excuse them returning his bed full of sick. I will never use them again. For the prices they charge, I expected so much more. Avoid.
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