HollyJo Ward
I was doing a one way move. I missed judged how big of a truck I needed. I really could have used 2 - 26’’s. I had ordered a 20’ and a 12’ trailer to be towed behind. I had to change my selection and this company worked me as they were already on site. We rescheduled for the next day. After the first truck was loaded we decided to get a second truck and take back the trailer. I unfortunately had quite a few items that weren’t able to be broken down. The guys took a lunch break while I went and got a 20’ (I should have just made it a 26’). It seemed like one hiccup after another as U-Haul had us going all over town to get a truck. The crew finished getting the washer/dryer unhooked and bringing everything to the garage to load on the next truck. I dropped off the next truck to the house so they could start loading it while I went to get my auto transport hooked up and my vehicle loaded. It was a load off my mind that they loaded everything without me having to monitor them. I gave them feedback a couple of times. They listened to my concerns and adjusted there packing to adhere to what I wanted. No complaints, no telling me they know how to load the truck. I felt comfortable leaving them to handle the other issues that took me away from the house. The head guy was very diligent with communicating with his crew. They worked together like a true team should. Thanks for helping get this move done!
