Sheryl Souza
UPDATE: My daughter informed me that the store (possibly the owner) DID contact her and compensated her for the inconvenience. I’m happy with the resolution and personal attention given to her. Happily, I can continue shopping there! I like your store, employees and products, however a situation occurred when my daughter purchased an item to improve her dog's breath....maybe about $29 or so. She bought it and 3 days later you had a sale. She took it back hoping to get a price adjustment and was refused. (It was unopened.) As a result, she just returned it, walked out and told me she wouldn't be shopping there again! Other stores honor a price adjustment within 30 days of a purchase if the item is lowered in price. Your practice needs to conform with retailers in order for you to retain customer loyalty and satisfaction! This has left a bad 'taste' for both of us.






