JennPaintt Nail Lounge — DTLA

A

Angela Archervia Google

about 1 month ago

I was a walk in with my mom from out of town and were able to have enjoyable pedicures with Cindy and Vivian. Also the nail shop is beautiful with great vibes and very clean. Yeva was able to help us at the front desk and also offered us hot tea/ and or coffee. Love this place and we will be back

S

Shanna Roberts Danielvia Google

about 2 months ago

Easy walk in and immediately was seated for a pedicure. I went with the top tier CBD Cloud Pedicure. The salon is like walking into an Instagram photo - so adorable and really sets the mood. My technician was careful and gentle, the cuticle trimming was no problem and the massage was very therapeutic. Loved the Vietnamese Iced coffee that is the owners own brand. Worth a stop for a relaxing treat! Note that you do need to be buzzed in for safety, doors are locked. They don’t take AmEx which was the one major drawback for me and worth removing a star.

S

Sierra Bvia Google

4 months ago

Ive been coming here for months now. They always do so good. Even if you need a detailed set of nails they’ll for sure give you what you want !!!! I’ve never had extensions or my toe fixed before or never knew it was a thing But DUK (guy with tattoos) did amazing and showed me how much better my toes could be 😭 they do amazing work here very detail oriented. The photo honestly doesn’t even do justice to show the amount of care they provide for their clients.

A

Anita S.via Google

5 months ago

Traumatizing Nail Appt at Jenn Paint Nail Lounge in DTLA on 8/29/25 Unfortunately, I am writing this message with deep frustration, sadness, and concern following what I can only describe as a traumatizing experience during my visit to your salon today. Nail tech 1 a male properly performed my nail removal, cleaned and smooth nails correctly. See photos. From the moment my service began with nail tech 2, female in picture ,things were clearly off. The nail technician assigned to me abruptly walked away from the chair without explanation, apparently due to a personal issue. I was left sitting there, confused and uncomfortable, while the receptionist tried to manage the situation professionally. I want to emphasize that your receptionist was kind, empathetic, and did her best to assist me — but the rest of the staff treated her with visible disrespect, glaring, rolling their eyes, rude tone and coldness, which was painful to witness. When another technician was asked to assist, she clearly didn’t want to, as she prioritized another client. While I understand this from a scheduling perspective, the way the situation was handled — with back-and-forth tension, dismissive attitudes, and visible annoyance — made me feel unwelcome, embarrassed, and completely disregarded as a customer. Over 15 minutes of my time was wasted in confusion and discomfort. When tech 2 finally came out with an attitude to remove the gel polish she left my toe nails jagged and with debris, unlike her other colleague who removed the nails on my hands. See photos. What disturbed me even more was how the staff treated their colleague. The receptionist was spoken to and dismissed with such hostility that it felt emotionally abusive — all while I, a paying client, was sitting there watching it unfold. No customer should be exposed to that level of unprofessionalism or tension. But the worst part came after I left: my toes began to burn painfully. I now understand that gel removal solution was left on my skin too long, not properly removed, and I am experiencing increasing pain and irritation. This is not just a matter of bad service — this is negligence that has physically harmed me. If the condition worsens, I will have no choice but to seek medical care and report this to the Better Business Bureau and other relevant bodies. I chose this salon because it advertises itself as a high-end, vegan, and wellness-focused space — the kind of place where people are treated with respect, care, and attention. My previous experience at your Lamay Plaza location reflected that. But what happened today was the opposite. It felt like I had walked into a completely different kind of salon — one where chaos, unkindness, and careless/dangerous, treatment of both staff and clients is the norm. To pay for a service under these conditions — from someone who treated me coldly and even inhumanely — was deeply upsetting. This experience has left me shaken, in physical pain, and emotionally distressed. I expect this matter to be taken seriously and addressed promptly. I will also be leaving a public review so others can be informed. No one should have to experience what I went through today. Sincerely, Anita 8/29/25 at 1215pm - 110pm

M

Maya Rodriguez Villegasvia Google

6 months ago

Today was my first visit. I made an appointment through their website the night before. I was lucky enough to get Sam. I had read previous reviews that she was very good. The reviews were spot on! She was precise and thorough and a joy to chat with. Just a very lovely woman. I would highly recommend her. I requested Gel X Square Short. I got exactly what I showed her a photo of. Thank you Sam! Will be back. ♥️ Helpful Tip: When scheduling online they don’t allow you to request anyone. Your assigned a number. So if there’s someone you like, call.