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Hong Lamvia Google

2 months ago

We had an issue with a clog in the main drain line in our condo unit. It occurred on a holiday weekend and Aidan was able to come out within 45 minutes to diagnose and resolve the issue. Very friendly and did a thorough job testing the lines to make sure everything was cleared out. Wrote detailed notes for receipt to send to the condo. Would recommend.

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Mark Douglasvia Google

3 months ago

We had a kitchen sink clog Thanksgiving Eve. I called Thanksgiving day to leave a message hoping someone would be able to come out sometime on Friday. Chris called at 7:20 a.m. Friday morning and said he was on his way and would arrive in 30 minutes!! He arrived right on time. He was very courteous. Quickly assessed the problem and got it resolved very quickly. He was done, cleaned up the area, and was on his way in 8:15 a.m.!! I am extremely happy with the quick response and quality of service from Chris and John’s Drains!! HIGHLY recommend them!! Thank you!

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Nick Svia Google

3 months ago

I just had John’s Sewer & Drain Cleaning out for some maintenance work on my drainage system, and the experience was outstanding. Mike (#312) arrived within a few hours of my call to inspect the main sewer line from my house to the city street sewer. He thoroughly explained their video inspection service and how it takes a close look at the sewer line, keeping an eye out for clogs, cracks in the underground pipes, and tree roots breaking through the pipe. He walked me through the entire process and even provided a USB stick of the video when he was finished. The inspection showed everything was clear, so there was no need for additional cleaning or to pay for any other services, which was something I really appreciated. Mike was genuinely committed to making sure I only paid for services I actually needed. It’s rare to find someone so honest, caring, and focused on helping things run smoothly without unnecessary costs. Their honesty and transparency were truly refreshing. While he was here, he also snaked our bathroom drain, which had been draining very slowly, and that process was quick and pleasant. I highly recommend John’s Sewer & Drain Cleaning and Mike (#312). I fully trust their work ethic and quality, which has made me a customer for life. I'll absolutely call them again for any future drain maintenance or services. No need to look at anyone else, go with John’s Sewer & Drain Cleaning (and ask for Mike #312!)

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Craigvia Google

4 months ago

We had an issue with our septic pipes and John's was great. Aidan came first thing in the next morning and cleared up our issues. He was very nice, quick and cleaned everything as soon as he was done. The service was reasonably priced for the work done and I'm very happy with the service provided.

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Jennifer Burkevia Google

4 months ago

Tom and Paul Kelly are absolutely outstanding! We’ve had recurring issues with roots in our sewer line and have used their services twice. Tom is consistently kind, helpful, and reassuring that the problem will be handled promptly—and he always follows through. When he said he’d send one of his best guys, he meant it! Paul went above and beyond! He called ahead to let me know his previous job was running a bit over, which I really appreciated. When he arrived, he immediately got to work and clearly explained what was happening and why the issue keeps recurring. He also discovered a crack where the pipe is settling, which will need to be addressed. Paul was friendly, funny, and professional throughout. He recommended pipe lining to prevent future problems, and I’ve already requested that he be the one to handle the work when we move forward next spring. I’m so grateful for the outstanding service and genuine care Tom and Paul provide—they’ve earned my complete trust.