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Devon Waylonvia Google

about 1 month ago

I had a wonderful experience at Ken’s Tech Repair. They quickly found the issue and repaired it without delay. The quality of their work was excellent. Everything was clearly explained to me. I would definitely recommend them.

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Marquise Ximenavia Google

about 2 months ago

I’m very impressed with Ken’s Tech Repair. They provided honest advice and high-quality service. My device is working better than ever. The whole process was easy and stress-free. Great customer service and results.

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Sawyervia Google

2 months ago

Ken was able to completely revive my 6 year old PC’s performance (which I got when I was 12 years old) in one hour, and also let me know I should probably be a little more careful with viruses and trojans😂🤦 Thanks for your quick work and communication Ken⭐️⭐️⭐️⭐️⭐️

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Judy Annvia Google

4 months ago

BBB Complaint: On Sept 30th, 2025, I contacted Ken's Tech Repair & Service. The business was marketed as a storefront, however; was operating out of an apartment home. I paid $170 to have Hobart Smith of Ken's Tech R&S to replace my DC port on my laptop. This was to be a very simple job, however; after the DC port replacement, my battery was not powering up. I stated "over and over" to Ken Smith that there was nothing wrong with my "battery charging prior to the DC port replacement." I returned the laptop so that Ken could "figure it out," convinced that he did not reconnect the battery properly. Ultimately, he told me that I needed to purchase a new battery of which he could replace for another charge. I decided to take it to Computer Pros in Alameda CA, which was an actual storefront. Computer Pros figured out inside of an hour that the battery had not been repositioned properly - a $70 charge to me. So, I requested from Ken's Tech R&S to refund me $70 of which I thought was a fair and justified request, however; I got no response. Computer Pros also implied that Ken's Tech overcharged me and that a competent tech repair guy should have figured it out. Ultimately, Ken's Tech R&S overcharged me and also cost me an additional $70 due to incompetence.

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Mui Lacvia Google

6 months ago

I’ve been going to Ken’s Tech Repair for all my computer issues for years, and he’s truly my go-to person. He’s reliable, knowledgeable, and always finds a solution quickly. Whether it’s repairs, upgrades, or troubleshooting, he makes the process stress-free. I really appreciate his honesty, professionalism, and consistency—it’s rare to find someone you can trust like this. Highly recommend to anyone in need of computer help!