
Compassionate boarding on Bardstown Rd, backed by real reviews.
Kentucky Humane Society Fern Creek Pet Resort in Louisville offers boarding and pet care at 5225 Bardstown Rd. Customer reviews highlight caring staff and dogs returning happier after stays, though others report concerns about drop-off procedures, indoor access, overnight supervision, and grooming wait times or express services.
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Overnight and extended stay accommodations with supervised care and comfortable kennels.
Professional grooming services including bathing, haircuts, and nail trimming for dogs.
Priority grooming service for faster appointments, subject to availability.
Supervised daytime care with playtime and socialization for dogs.
Convenient curbside service for dropping off and picking up your pet.
Overall rating
Brian Stephenson
They did a great job grooming our favorite boy today. He goes here for doggie daycare about 15 days a month and he just loves. Thanks for taking such great care of him.
Jason Davis
The best place for daycare and boarding. Really wonderful staff!
scott williams
As good as it could be, very quick for what we had to do. Very nice very very reasonable priced, almost nothing. Nice close parking, nothing bad
Connie Guild
My dog always seems happy to get there. Staff are good with dogs.
Darlene Michel
Did NOT have a good experience! They don't let you take your dog inside which I didn't like at all especially since it was our first time boarding there. It was pouring down rain and they had a firm I had to sign so they came to my car window so when I rolled it down I got all wet. Then they basically dragged our dog out of the back seat and took her in.
Holly Gore
I dropped my dogs off at 7:45 in the morning only for it to take over 8 hours to groom 2 small dogs (12 lbs and 14 lbs yokoe moxes). Apparently they have an express service where somone can pay for their dog to jump ahead in line. And then it's first come first serve, if they put down the right order. They kept saying sorry for the miscommunication they said your dogs came in last. I'm still waiting for them to groom my dogs, they will supposedly be done at 4 but honestly who knows with these people. So my dogs have been sitting in a crate for most of 8 hours waiting to be groomed. These people are unreliable and cannot even talk to each other in the same building. Do not use their services!