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Jasmine Taylorvia Google

2 months ago

I worked with Kings Green for a few years having my house cleaned once every other week. the cleaners are super nice but they do tend to not always be the same people if you’re booked on different days so the cleaning is pretty inconsistent depending on who the crew is or how many people are on the crew. Also the ETA of when they arrive is always different so it’s kind of a gamble of when you’re cleaning will actually get done that day.The last clean they were an hour late of the eta they gave me because of another job they told me took longer than they expected. When they showed up with three people which they do from time to time, (it varies from two to three cleaners) and they cleaned my house which had had some construction, so it was a little extra dusty which I had mentioned earlier when I booked the cleaning, they up charged me by almost $100 without telling me it would be more and when I asked about the charge after seeing on my statement tried to say because they were there longer than usual, even though that was not the case when they looked into it further they said it was because the extra lady was there and that cost more even though it never has before and they even didn’t have to clean all of the rooms that they usually do and the reception lady was pretty rude and condescending about it. Unfortunately, the cleans are inconsistent. It seems like the billing has become inconsistent and honestly, the floors are still dusty, which is unfortunate since I had to pay almost 100 more dollars, will not be using them again.

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Megan Krawczynskivia Google

3 months ago

Wow!!! The cleaners at King’s Green Cleaning were superb. I’ve used different cleaners before and have not been this happy with the turnout. Will definitely be using them again!

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Crystal Colevia Google

6 months ago

Photos and documentation of non response by Amy (owner) of Kings Green Cleaning will be posted as soon as I have a bill for the repair. The owner claimed that her products could not have damaged a newer oil rubbed bronze drain even though I have sent her links verifying that if not properly used or rinsed, both vinegar and cleaning peroxide can remove and damage the finish. She stated that is impossible since she has never had it happen before, has been non responsive, refused my offer of her sending a cleaning team out to try to correct the damage and if it was corrected then I would pay for the cleaning and if not I would use that cost for the repair. She also will not contact her ex employee who was my regular cleaner to verify that the damage wasn't there until a new team came out. I will also be filing a complaint with the BBB and filing in small claims for remedy since although this was a minor matter she won't respond and cannot accept the possibility that this was done by her team. The damage was to a sink that is never used in my bathroom which only I and the cleaning crew had access to. I will remove this if she responds and is willing to investigate this damage

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Meaghan Huntvia Google

7 months ago

I hired King’s for the first time to deep clean of my small home after it had gone a long while without a professional clean. They did a spectacular job, were efficient, and came in under the original estimate. I truly think their work was exceptional. I scheduled services during a particularly tough week for me personally and feel like they gave my place great care and attention. The quality of work is deeply appreciated!

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Ashley Gvia Google

7 months ago

Myra and Liz did an excellent job cleaning our home. They were very friendly and professional and the end result was the most thorough clean we’ve ever had. We are very pleased with them!