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Mary Cookvia Google

over 1 year ago

Knoxville Plumbing was great! It wasn't an emergency, but I got a same day appointment. I received a call letting me know they were on their way. I even received a text with tracking available. Zak & Landon were awesome! They were very honest about our issue and highly recommend them!

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Allison Buckvia Google

about 2 years ago

Aaron Tatum was very friendly and professional. He did a great job replacing our shower pipes and valves. He cleaned up and our shower works great. Fixture looks very nice. Knoxville plumbing has done a lot of work in my house and I'd recommend their work any time.

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Eric Stephensonvia Google

almost 3 years ago

We appreciate Kenny & Landon’s quick and efficient repair to our rather complex plumbing leak. They work well as a team and were very respectful and cleaned up nicely on completion of the job. The office communication is superb.

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Raymond Browningvia Google

about 6 years ago

I recently had plumbing work done. Water heater replacement and shower fixtures replace. Daniel was very professional and answered all questions I had. The work was accomplished in a timely manner and all work areas were clean when he finished. The finished product is awesome. He had a young man with him, Dekota. He was also very professional and courteous. I would highly recommend them and will use them again in the future.

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Bryan Stuartvia Google

over 7 years ago

Knoxville Pluming sounded very professional on the the phone. Upon arrival, very scripted and very sales driven. I was sold on the flashy videos and brochures. I didn't take the time I should have to read all the reviews, big mistake! They replaced the sewer pipe from the house to the road and in the process damaged our Japanese Maple, valued at $3,000+. I understand they have to dig near the tree but no one called or mentioned that their the heavy equipment they where using may come into contact with the tree or worse, possibility damage it. I called the service manager Brett to discuss the matter. We had been out of town during the repair. After I reported the damage, Brett made the accusation that I was trying to avoid paying the remaining balance on my account. After arguing with him for several minutes. I agreed to pay the balance. He said he would send a tree specialist out to have a look. After the tree specialist met with me he was of the opinion. that the root system was 30% damaged and the branches were needlessly damaged as well. He recommended having the tree treated to prevent fungus and further damages. Brett diffused responsibility, severely lacked customer vision and refused to treat the tree as recommended by the tree company or offer any solutions to remediate the damages. I would strongly suggest finding another plumbing company to do your work.