Services Offered
Furniture Sales
Stylish and durable furniture for living rooms, bedrooms, dining areas, and entertainment units.
Home Goods & Décor
Curated selection of home improvement items, accessories, and decorative pieces to complement your space.
Personalized Consultation
Professional advice from knowledgeable staff to help you choose furniture that fits your style and needs.
Delivery Services
Scheduled delivery options for furniture purchases, with updates provided for timing and logistics.
Customer Support
Assistance with orders, inquiries, and after-sales service, including handling returns or issues as needed.
Reviews
3.4(5 reviews)
Rating Distribution
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J
J Ph
via Google
about 1 month ago
Order placed yesterday. I was later advised that delivery would not be until late March. When I requested to cancel within 24 hours, I was informed that a 30% cancellation fee would apply, despite no product being delivered and no service being provided. As a result, I was left with the choice of either forfeiting 30% of the purchase value or proceeding with an order months in advance. This experience reflects poorly on the company’s customer-first claims. This will be my first and last purchase from Koala.
A
Arok Atemvia Google
about 2 months ago
I trust Koala Living for good-quality products because they consistently offer well-crafted, stylish items that meet a high standard. My shopping experience has always been positive, supported by reliable, professional, and qualified customer service. The staff are knowledgeable, helpful, and attentive, which gives me confidence in both the products and the overall service provided.
M
Mahshid Rafieevia Google
about 2 months ago
Excellent customer service and outstanding quality at Koala Living Fyshwick. The staff were incredibly friendly, professional, and genuinely helpful without being pushy. They took the time to understand what I was looking for and offered great advice. The furniture quality is beautiful—stylish, well-made, and exactly as described. The whole experience, from browsing to purchase, was smooth and enjoyable. Highly recommend Koala Living Fyshwick for both great service and high-quality products.Thanks Shivendra and Elnaz
M
Maggie Wuvia Google
3 months ago
Recently purchased an entertainment unit from Koala Living, and it arrived faulty. I contacted customer service immediately, but for weeks the only reply has been: “We are still waiting for the technician’s response.” No updates, no timeline, and no resolution. Very disappointing experience for a brand I trusted. Hoping Koala Living can address this properly soon.
S
Sufia Toungvia Google
3 months ago
Shivendra has been quite helpful today, he is highly professional and patient. His smile is quite inviting. He is great Sale consultant. I was only here to support my friend but because is skill I was convinced to buy and I will be coming again soon. Thanks you for your great time
