Kume Spa - Grand Avenue

Name: Kume Spa - Grand Avenue
Address: 614 Grand Avenue, Oakland, CA, 94610, US
Telephone: (510) 735-9868
Price range: $$
Rating: 3.1

Kume Spa - Grand Avenue: Warmth, expert touch, and relaxing spa experiences.

3.1(21 reviews)

spa

Directions Call Website

About

Located in Oakland at 614 Grand Ave B, Kume Spa - Grand Avenue offers massage, Korean Body Scrub, infrared sauna, and reflexology. Reviews praise warm, welcoming staff and professional therapists delivering relaxing, pampering treatments. Some guests note a separate location for certain services and occasional scheduling inconsistencies.

Photos

1 / 1

Location

614 Grand Ave B, Oakland, CA 94610, USA

Get directions

Information

614 Grand Avenue

Oakland, CA, 94610

(510) 735-9868 kumespa.com/

Is this your business?

Claim Kume Spa - Grand Avenue to manage your storefront, respond to reviews, and receive customer leads.

Services

Korean Body Scrub

A thorough exfoliation treatment that leaves skin soft and smooth, includes warm water rinses for ultimate relaxation.

Couples Massage

A 90-minute massage session for two in a private room, ideal for special occasions and shared relaxation.

Infrared Sauna

Detoxifying sauna session that promotes sweating and toxin release in a cozy, enclosed space.

Reflexology

30-minute foot massage focusing on pressure points to improve circulation and reduce stress.

Hot Stone Massage

Therapeutic massage using heated stones to ease muscle tension and enhance relaxation.

3.10 · 21 reviews

Overall rating

Yasmeen Ahmed

via Google

· 6 months ago

Bought a groupon for a korean body scrub with infrared sauna and coconut scrub enhancement. I called to reschedule my original appointment and the lady at the front desk confirmed she changed my appointment. The next morning I receive a call asking if Im coming to the 10 am original appointment. I specifically stated that I spoke to someone and they confirmed, they checked the call log and said the person I spoke to didn’t log it in the computer. I lucked out because someone cancelled and I got their spot. pros for the scrub- got a personal room to myself. Cons- 1. infrared sauna didnt feel like a real one. 2. Sloppy korean scrub done. Would never pay full price for this service. And I probably wont be coming back. 3. The shower barely had any pressure. 4. Weird mildew smell. Points taken off for customer service and overall scrub experience. Sorry Kume Spa.

Lulu Lulu

via Google

· 6 months ago

I had a very disappointing experience with the body scrub service. It was honestly a waste of my time and money. I booked a 1-hour coconut body scrub, but the service felt rushed and lasted only about 30 minutes. Before starting, I clearly told the staff that I needed extra focus on my back, but that was completely ignored. There was no real scrubbing—just a quick, basic wash. This was not a proper body scrub, just a light bath. On top of that, the overall service was unprofessional. I was given a plastic bag to cover my hair instead of proper headwear, no slippers were provided, and I wasn’t even given a towel for the sauna. They also charged an extra $5 service fee on top of the tip, which didn’t feel justified given the poor service. While the place itself is clean and looks nice, the quality of service is very low. I would not recommend this place if you are expecting a real body scrub experience

Benjamin Mangus

via Google

· 7 months ago

I have been a loyal customer at this spa for years, but after my recent experience, I am deeply hurt and insulted. I recently paid $70 to renew my annual membership, but it seems my long-term patronage means very little here. When I called to book a massage and requested a specific therapist I had seen previously, the receptionist informed me that there was a "note on my file." Apparently, because I tipped less than the "suggested" minimum of $20 during a visit last winter, I am no longer allowed to book with that therapist. I have always tried to show my appreciation, and prefer to give a small tip rather than no tip. I was shocked to find that my tip was not only deemed "offensive" enough to be logged in a permanent file, but used to deny me service. It is incredibly disheartening to realize that after years of supporting this business, I am being shamed over a discretionary tip. I have overlooked multiple red flags surrounding hygiene and cleanliness inside the massage rooms, such as sticky/oily footmarks on floors from previous sessions. Also I have had multiple experiences here where I felt the staff were less than professional, which left me feeling uncomfortable. If a membership doesn’t guarantee me the ability to book the services I want, then the membership is worthless. Additionally, if the advertised price of the service is insufficient for the massage therapist to be paid properly, that is a management problem. A loyal client should not be shamed for a discretionary tip. I expected much more professional and compassionate treatment from a place I have called my "go-to" for years and would just prefer a refund for my membership, which is now worthless, as I will not be supporting this business moving forward.

Natural Forest Cleaning

via Google

· 7 months ago

I had an incredible experience. From the moment I arrived, the service was excellent. Almadelia was the one who attended to me: super friendly, professional, and also bilingual, which made everything even more comfortable. I had the Botanical Deluxe + Face Lifting Massage, and it was simply spectacular. The herbal aromas are very pleasant and relaxing; you truly feel a natural and restorative atmosphere. The best part was her incredibly soft hands and the massage technique. I left completely relaxed and refreshed. I definitely recommend this place if you're looking for a professional massage, a tranquil atmosphere, and very warm service. I'll be back! 🌿✨

Samantha Schultz

via Google

· 7 months ago

Heaven on earth. I’ve only been here twice but it’s my new go-to for massages. Both times, I have left feeling like I’m on another planet, in a good way :) Reasonable prices, prime location, clean facilities and great customer service every time.

Charlotte Buchen Khadra

via Google

· 7 months ago

We got a couples massage. Both therapists were AMAZING. The massages were so good, we both felt like Gumby afterwards and were smiling like idiots. I'm so grateful to these incredible massage therapists - they really know the body and how to release. I will be back.

Nestled in Rockridge, Cocoon Day Spa Oakland offers a calming array of spa and beauty services including facials, dermaplaning, waxing, massages, and brow services. Guests praise attentive staff, thorough skincare guidance, and a relaxing experience from check-in to check-out. The spa features a shop, tea and chocolates, and a comfortable lounge, with expert estheticians like Morgan P., Cimma, and Brielle delivering personalized care.

Directions Call