Your trusted partner for reliable auto insurance with a family touch.
Comprehensive coverage options tailored to your needs, including liability, collision, and full coverage.
Free, no-obligation quotes to help you find the most affordable rates with competitive discounts.
Assistance with policy updates, renewals, and claims processing for seamless insurance management.
In-person and remote support from knowledgeable staff to answer questions and resolve issues promptly.
Access to various discounts and savings opportunities to lower your insurance premiums.
La Familia Auto Insurance really came through for me! I was in a tight spot and they went above and beyond to help me out quickly and professionally. The staff was friendly, patient, and made everything super easy to understand. I’m so grateful for their support and highly recommend them to anyone needing reliable insurance help!
Went in to la Familia located on Davis and Westmoreland I was help by a gentleman name Jacob. He was very kind and courteous very helpful. I was able to go in and resolve an issue that I was concerned about and pick up insurance cards I must that Jacob’s Customer customer service was excellent.. Keep up the great work!!!
SUSIE your sweet and politeness on 9/27/25 deserves 10 star ..So I call this location on 10/5/25 11pm about question my policy that I got mail tell me the place me hold without telling hung up me 4 times you hear them slamming the phone then they forward the call to someone from San Antonio office those girls need to be educated and not to be disrespectful especially to the people that are purchasing policies. They’re giving y’all a bad name. Maybe Susie can train them in etiquette style and customer service and not hanging up on people.
Edit. There WAS Excellent customer service with Suzy. She DID assist me with the entire process remotely: everything from quotes to discounts and applying the insurance the same day, the card WAS sent on my phone. I DID really appreciate the help but I DO NOT highly recommend this location. Suzy will get you signed up, get your payment, and then disappear like a thief in the night once you give the solicited review and you contact her for anything additional. Thank you!
Great company to work with. They definitely work to get the lowest rate and best options. And very nice and spacious office
La Familia Auto Insurance is a premier insurance agency located in Dallas, TX, dedicated to providing personalized and affordable auto insurance solutions. With a 4.9/5 rating from over 1,200 reviews, we pride ourselves on exceptional customer service, helping clients navigate policies with ease and securing the best rates. Our friendly, professional staff is committed to making insurance simple and accessible for individuals and families in the community.
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