LJ
Laser Jewelry
Precision jewelry repair, restoration, and custom creations in Baltimore.
4(5 reviews)
$$
jewelry-store
jewelry-store
jewelry-repair
Expert repair of broken chains, clasps, rings, and other jewelry using laser welding and traditional techniques.
Professional repair and maintenance for watches, including battery replacement, band adjustments, and internal fixes.
Restore damaged or worn sentimental pieces to like-new condition through polishing, re-tipping, and reconstruction.
Create unique, personalized jewelry pieces from scratch or modify existing items to your specifications.
Precision engraving for jewelry, watches, and gifts to add personal messages, dates, or designs.
Adjust ring sizes accurately using laser technology for a seamless fit without damaging the metal.
Precision jewelry repair, restoration, and custom creations in Baltimore.
No photos available
Laser Jewelry in Baltimore specializes in expert jewelry repair, restoration, and custom design services. Using advanced laser technology and skilled craftsmanship, we fix broken chains, resize rings, repair watches, and restore sentimental pieces to their original beauty. Our team is dedicated to quality workmanship and customer satisfaction, offering fair pricing and personalized attention. Whether you need a quick repair or a custom creation, trust us to bring your jewelry back to life with precision and care.
Great service! Fixed my watch quickly and for a fair price. Serviceperson was very nice and helpful.
I called about having something engraved and was told it couldn’t be done same day because of how late in the day it was but I could pick it up tomorrow after driving 40 minutes to the location. I was told it wouldn’t be available until Tuesday. I had to pay to go through tolls and believe it was completely unprofessional and all they could say was I’m sorry I’m sorry. Complete waste of time unprofessional unreliable.
I took my chain to be repaired at Laser Jewelry and besides the great job they did repairing it they polished it and made it look brand new. Customer service is amazing i highly recommend this place!!! They definitely earned a new customer.
This place is amazing. They will recreate, reconstruct and revive your most dearest piece of jewelry. When you thought it was ruined go to Laser Jewelry and you will see the magic. I highly recommend this place!
UPDATE: After posting my initial review (posted below), the business reached out and sincerely apologized for my experience. They explained that there had been a misunderstanding due to a language barrier and invited me back to repair my necklace free of charge. I went in, and they fixed it without any issues. I really appreciate that they took the time to contact me, make things right, and stand behind their work. For that reason, I’m updating my rating from 1 star to 4 stars. INITIAL REVIEW: I am very disappointed with the service I received here. I brought my necklace in for repair twice, paying for the same issue each time. Unfortunately, the necklace broke again in the exact same spot a third time. When I returned, I was told I would have to pay yet again for the same repair. In my experience, when you take an item in for repair, the expectation is that the problem will be fixed properly. If the issue continues to occur in the same spot, that suggests the original repair was not done effectively, and it should be corrected without charging the customer repeatedly. For them to expect me to pay a third time for the same recurring problem feels unethical and unfair. I trusted this business to stand behind their work, but instead, I have been left frustrated, disappointed, and out of pocket with a necklace that still isn’t reliable.
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