Vlad Pasculescu
Working with Leica Store LA, specifically Chern, is incredible. Had to take the time to write a review to share my experience because the team is made of true professionals. Yes, there are a few negative reviews from other patrons, I can understand frustrations if expectations are unmet, especially when considering the investment in Leica camera equipment. However, people are allow to have off days and my experience couldn't be further from the most negative. I was exploring a new camera purchase and had the pleasure of working with Chern. I don't remember quite how many interactions we had because there were so many but throughout the entire process, Chern was very knowledgeable, answered all of my questions, sent countless photos and was very patient. I never felt the sense of a pushy sale, it was a very honest and comfortable experience - truly representative of a luxury brand. In addition, we visited the store while in LA and Chern was equally as professional with my wife and took the time to show us other products so we can experience the full gamut of photographic options Leica has available. Yes, she now understands why the Noctilux is so special :) Lastly, I have to speak to how much Leica cares about photographic history. Go to any gallery, trust me. You'll often be able to see an exhibit from a photographer and/or simply sit down and thumb through many famous photography books. There is a reason why Leica has been around for over 100 years - when going to a store, you can feel how much history there is behind the brand, than Leica is proud to share it. Thank you, Chern and thank you, Leica Store LA.
